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Home Supply Report Card & Customer Reviews

Ratings Report Card*

Home Supply Home Supply

Rated by
1,000 customers
since 2005
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 50% 83% 85%
Neutral — 6% 7%
Negative 50% 11% 8%
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*Ratings are for the past 180 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 14, 2008

Staff were very helpful and have treid to resolve our riser rail issue. But now manufacturer doesn't h ave stock. There should have been more info on the website regarding the wall that this item can and cannot attach to. Also this was an old item I believe. My huseband has been dealing with this query - so I don't have all the facts.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 11, 2008

I was amazed by the system for delivery, 3 phone calls and the ability to know the actual time it was being delivered, excellent, I was rung the night before to say it would be delivered between 7.00am and 7.30am, and it was at precisely 7.15 and he didn't knock he telephoned to say he was outside. An absolutely superb experience shopping with Home Supply... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

Very pleased, polite staff, excellent delivery, professional
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 28, 2008

QUALITY AND SERVICE WERE VERY GOOD.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 20, 2008

I email your company twice regarding uncompleted order, still waiting the Hudson Reed Thero valve, canelled this item, please let me know when you refund it to me. Regards Chiu
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 19, 2008

My single order was split into two separate shipments that arrived on different days. Homesupply could not tell me when the orders would be shipped or arrive, since all you seem to do is pass the order along to relevant suppliers and let them and the customer deal with logistics. I can't see how you will stay in business very long if that's all you do... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 15, 2008

Very efficient. Pleased with service.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jun 07, 2008

Very pleased with the goods and initial order tracking but the goods were not delivered on the stated date, when i had stopped in all day for the delivery to be made. I rang home supply who were going to enquire about the delivery status but they did not get back to me as promised to keep me informed. The goods came the next morning and fortunately i... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 03, 2008

I found web site easy and convenient to use. I was particularly pleased to find a standard 'phone number that I could call without having to pay high call rates.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 03, 2008

I was impressed with the ease to find the product I wanted to purchase on your website and the information received by email of the progress of the delivery. First Class.
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Most Popular Products from Home Supply

Rayleigh 12ft Full-size Snooker Table

Professional full-size 12ft x 6ft slate bed snooker table. Manufactured using the finest hardwood. Kerbside delivery only

£ 4,252.03

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