Your account
Bookmark this page!

Home Clothing Home & Garden Toys Computers Appliances Health & Beauty Electronics Store Ratings All Depts.
Shop for in  
Home > Store Ratings > L.L. Bean

L.L. Bean Report Card & Customer Reviews

Ratings Report Card*

L.L. Bean L.L. Bean

Rated by
5,000 customers
since 1998
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.3Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 97% 97%
Neutral — — 1%
Negative — 3% 2%
Write a Review
*Ratings are for the past 180 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jul 16, 2008

The overall experience what quick and painless. Any question customer service explained clearly, any problem they were able to clear up.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 16, 2008

have been dealing withthis company for several years, most impressive, never a complaint
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jul 16, 2008

LL Bean prices are a bit high and sometimes I have found it difficult to find an item on the website. LL Bean though, has quality items that last and if you get the LL Bean visa you can avoid shipping charges and return shipping charges too. I think that alone is worth it.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 16, 2008

LL Bean is always easy to deal with. the site is clear and easy to navigate, and you cannot beat their products. It is easy to return, with no questions asked, if that is necessary!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 16, 2008

Excellent experience. No way to find fault.Especially like the free shipping, even when shopping in store when I am on a trip. Goods are waiting for me when I return home.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 15, 2008

I always check the L.L. Bean website to make my purchase before I visit any stores in person. I often find what I am looking for in the sale pages. I order shoes and clothes for my whole family. If there is a problem with size or quality, I return the merchandise for an exchange or refund. I NEVER have a problem that cannot be resolved immediately... More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 15, 2008

LLBean is a store I use regularly. With the Bean Visa, there are no shipping charges and the products are top quality and fully guaranteed. Bean stands behind its product forever and in my experience, most everything they sell seems to last forever. I have no negatives to add and recommend this site to everyone.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jul 15, 2008

Good over-all buying experience with LL Bean site. Great communication confirming order and follow-up when shipped. Would continue to use this site fro apparel and shoes.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jul 14, 2008

They were fast in getting the product to me and as always the product was great as expected.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 14, 2008

I have been an LLBean customer for years. This purchase was just a back pack, but I needed it right away, and I got it right away - WITH monogramming and free shipping! Pros to this site are that there are no stores available to me and there is no other company like it out there for quality and customer support.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  
Shop for in  

Stores are responsible for providing Shopzilla with correct and current prices. Product specifications are obtained from merchants or third parties. Although we make every effort to present accurate information, Shopzilla is not responsible for inaccuracies. We encourage you to notify us of any discrepancies by clicking here.

Store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Home | About Shopzilla.co.uk | Privacy Policy | User Agreement | Jobs At Shopzilla | Press
Shopzilla.co.uk Sitemap Index  |  Shopzilla.co.uk Top Searches
Merchant Login | Merchant Listings and Advertising | Ratings and Research
Shopzilla International - Internet Shopping | Comparer les prix | Online Shopping
© 2008 Shopzilla, Inc. Shopzilla is a Scripps media company.
uSwitch | UpMyStreet | Buy.co.uk