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Totally Fitness Report Card & Customer Reviews

Ratings Report Card*

Totally Fitness Totally Fitness

Rated by
1,000 customers
since 2004

  • Overall Rating: 6.9Overall Rating
  • Would Shop Here Again: 7.0Would Shop Here Again
  • On Time Delivery: 6.5On Time Delivery
  • Customer Support: 6.2Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 57% 66%
Neutral 14% 6%
Negative 100% 29% 28%
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*Ratings are for the past 180 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 14, 2008

Totally Fitness cancelled my order and did not tellme why. I have emailed them three times over the past 10 days and they have not emailed back to confirm why the order was cancelled. They appear to be completely incapable of communicating - my recommendation is not to buy from this company.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 12, 2008

ease of email process, email communication, prompt delivery
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 11, 2008

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 09, 2008

I am not sure how long the item should have taken to arrive but it only came today, 9th July.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 06, 2008

i have not received my order yet so i cannot do this survey as of yet
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jul 01, 2008

I ordered pink ankle/wrist weights for my daughter who is disabled, as a therapy item. Unfortunately, when the item finally arrived, they were blue, not pink. They had obviously been packed in the incorrect box, as even the box indicated they were pink. Disappointing but needed to use the item straight away so did not want the trouble of phoning/email... More
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jun 26, 2008

I was e mailed to say the delivery was delayed.I e mailed back a query which was NOT responded to.When I phoned I could not be identified by way of the order number! and had to give my name and e mail address.I was then informed the fitflops would be on their way in a day or two,they arrived today.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 24, 2008

when i purchased my product there was no mention that they were out of stock. It wasn't until after the order was booked and my money taken that they tell me that the product is not in stock.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 24, 2008

easy transaction. great product. thanks
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 21, 2008

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Most Popular Products from Totally Fitness

Harvard 7 in 1 Multi Game Table

The Harvard 7 in 1 Multi Game Table will give you hours, days, even weeks of fun, and you will always have something for everyone to enjoy. Play table football, table tennis, glide hockey, skittles, shuffleboard, chequers and pool all on the same table!!

£ 99.00

Harvard Sports Prestige 7 foot Pool Table

The Harvard Prestige Pool Table comes in a classy maple finish with mother of pearl spot inlays. The table is full size, featuring automatic ball return and includes balls, cues, triangle and chalk. Features include: - Full Size 6' X 3' Playing Surface

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