OUTDOOR MEGA STORE Report Card & Customer Reviews

Ratings Report Card*

OUTDOOR MEGA STORE OUTDOOR MEGA STORE

Rated by
10,000 customers
since 2005
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 92% 90%
Neutral — — 1%
Negative 10% 8% 9%
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*Ratings are for the past 180 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 02, 2008

I ordered snow boots for my son who is going to the French alps to work. They arrived on time and they are perfect. Thank you Outdoor Mega Store.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 02, 2008

Couldn't believe the quick response from Outdoor Mega Store. I ordered my goods on the Wednesday night and they arrived on the Friday. Will definitley recommend them to my friends.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 30, 2008

Length of time to refund purchase price took over the 30 days and took a phone call and an email to achieve this.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 30, 2008

I think the post and packaging costs for small items are very high. Also, FDEX delivered so it had to be signed for which was inconvenient. Perhaps smaller items such as hats could be sent via ROyal Mail which would be faster and cheaper for the customer
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 29, 2008

a very frustrating experience as they had been advertising the jacket in my size for months. As soon as i had ordered it, it was suddenly out of stock
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 29, 2008

excellent web store with very fast delivery,good products at good prices,will use again...thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 27, 2008

I don't recall there being a space on the order form to indicate where items could be left in case I was out nor did I realise I could track the progress of the order. I was in fact out the first time the order was delivered but it was successfully delivered the following day. It may be that both the delivery instructions and tracking options were there... More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 27, 2008

There were no problems with delivery,and the product was exactly as described,I was very pleased,an excellent online shopping experience. Mr E Lawson
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 27, 2008

Brilliant Thanks
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 26, 2008

Great products at great prices delivered quickly
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