Genesis surf shop Report Card & Customer Reviews

Ratings Report Card*

Genesis surf shop Genesis surf shop

Rated by
1,000 customers
since 2005
  • Overall Rating: 9.5Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 98%
Neutral — — —
Negative — — 2%
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*Ratings are for the past 180 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 17, 2009

Easy exchange of product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 17, 2009

Very quick delivery, i also was notified on despatch. The item was well packaged and just as advertised! Perfect service- highly recommended.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 10, 2009

first time i have bought anything on the internet . flip flops are brilliant and service was outstanding thanks from a very happy customer
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 06, 2009

Fantastic. Looked all over the U.S. for Reef convertibles and they do not sell them in the U.S. So I bought them here and the contact to let me know it was sent was great. Highly recommend ordering from this company.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 03, 2009

Great service! I was pleasantly surprised to receive a 'real' e-mail telling me when it had been sent, rather than the automated stuff I normally receive from places :)
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 29, 2009

thanks for a great service
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Apr 14, 2009

thanks for the purchase the only problem was,was that i have not recieved a reciept for my item other than that all was fab,will shop again with you
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 05, 2009

I placed an order with them last week and received the product in good time for free delivery. Unfortunately i choose a size to big - went through their online return procedure that was very straight forward - and my product was exchanged and despatched very swiftly. Great choice on the webiste - and will order again should i need anything..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 01, 2009

I had a great experience, the website was very helpful in making the purchase, when I have an animal shop in my town who didn't even have the product! The delivery was very excellent. A great service all around. Many Thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 01, 2009

Excellent service would highly recommend
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