PC World Business Report Card and Customer Reviews
Store Details |
Store Ratings* Summary
Overall Rating:
*Ratings are for the past 365 days only. |
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Reviews of PC World Business |
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-09-02
Your customer support staff are not aware of the details on the web site. When you order a product which has 75 in stock and then advised the reason why they could not make next day delivery is because there were non in stock at the time of...
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2010-09-01
Courier made only one attempt to deliver.
Goods had to be collected from Depot.
Goods Invoiced for even though there is outstanding Credit on the Account.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-08-30
The problem with pcwb is that you cannot reserve and collect from store. Prices are often better on the pcworld website. What you need to do is integrate fully the business and store on line collect and reserve experience. With pcwb there are too...
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2010-08-27
I have not used my new monitor enough as yet to make any report.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2010-08-27
The item was delivered within 48 hours - even though I was expecting 3 - 5 business days. Fantastic service.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-08-21
It was a bit unusual my order was split into two and delivered by two different courriers on the same day.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-08-14
The initial contact from customer support to confirm an online order suggested that the laptop would arrive the following day. By the end of the day after that, I telephoned customer support to be told that there was a back order and that it would...
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-08-10
Why break the order into two shipments? This is a waste of packaging as well as a more expensive way to ship.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
2010-08-08
There were problems with the order process I had to make up a telephone number because the order form wouldn't accept our 0844 business number! The website failed to tell me this was the problem. It just insisted that the telephone number couldn't...
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2010-08-05
I was very impressed with the speed of ordering and delivery. A very pleasant experience.
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