Universal Distribution Report Card & Customer Reviews

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*Ratings are for the past 180 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 29, 2009

I have not yet received my order and Universal have NOT responded to my e-mail advising the goods had not been delivered.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jan 23, 2009

Service, quality and availability of the product were fine. Delivery by 1st class mail took 1 week which is slow, however this could have been an issue with the Royal Mail rather than Universal.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 23, 2008

very good service
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 12, 2008

The original product was not available - may have been discontinued, but the substitute was agreed on and arrived on time with no problems whatsoever.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 29, 2008

Very good purchasing experience
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2008

The items I purchased were quite small and light in weight. They were delivered by DHL,this took longer than I expected to arrive, I think it would have been faster by normal post. (The Items were sent out by you on Fri 27th June and I received them on Mon 30th June. First class post would have got them to me on Sat 28th June.)Apart from that, I am quite... More
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 01, 2008

I am still waiting for my order.
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