SVP Communications Report Card & Customer Reviews

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*Ratings are for the past 180 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 19, 2009

My first purchase of D/L DVD media; proved to be a successful experience, helped by the feedback of other customers on SVP's site.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 11, 2008

they have so much great prouduts at a very good price well done svp
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2008

Very easy to order but I would like the facility to extrend the warranty
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 10, 2008

purchase took over a week to be sent orders i made after this i recieved first order made 3 days later arrived 3 days previous ok one was next day but other was 1 to 4 days promised it would be sent one day and it wasnt sent till the next day after using svp several times i feel they have seriously dropped down in the service they give at present i wouldnt... More
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2008

SVP are quality - unfortunately this time round one of my purchased items (blank CDRs) were not in stock meaning if I order them again I will have to pay full postage again (makes a big impact on just a spindle of discs.) These things can't always be helped though - especially at this time of year. I still recommend SVP to everyone. It hasn't grown and... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2008

As always, excellent service and fast delivery. Thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2008

Excellent and fast service
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 08, 2008

I bought an item which, when it arrived, was not as described. I emailed the company. I was told I would be contacted regarding return and refund. Therewas not explanation as to why this happened. A week later, I am still waiting.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 07, 2008

I still have not received explanation for why my order did not arrive, replacement sent quickly following my e-mail
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2008

The site should be more customer friendly and allow more precise searches
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