Kiddies Kingdom Report Card & Customer Reviews

Ratings Report Card*

Kiddies Kingdom Kiddies Kingdom

Rated by
1,000 customers
since 2006

  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 7.2Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 92% 83%
Neutral 3%
Negative 8% 14%
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*Ratings are for the past 180 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 01, 2009

I've never receive any information regarding delivery of my order. I was somewhat disappointed to find out that they've just showed up at my door without any advance notice. Luckily my husband was able to be at home for delivery.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 28, 2009

Emailed them - check stock availability before ordering and they phoned me back. Item was shipped quickly. Very happy.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 18, 2009

Although excellent service both with delivery and the fact that i had to return item, especially i as had a deadline for pick-up, i weas disappointed order received with some damage - not their fault.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 17, 2009

I sent a letter of complaints to the address on Kiddies Kingdom website as well as through the email facility provided online which I've not gotten any response. My calls were not even treated while the promise to call me back has not been kept.Thanks.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 16, 2009

Noone phoned to say my order wasnt in stock waited all day friday to find out it wasnt comming took replacement told it would be here tuesday waited in got an email to told me it was being delivered the next day a week after ordered not good enough.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 15, 2009

very happy with my purchase
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 15, 2009

Very pleased with purchase. Price attracted me to this store but I was cautious that the quality may be lacking however the product is of high quality. Delivery speed was excellent as were communications. I will recommend this website and use them again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 13, 2009

THEY DIDNT HAVE 1 OF THE ITEMS ORDERED BUT I WAS CALLED REGARDING THIS & CHANGED THE ITEM FOR ONE SIMILAR, WHICH I WAS VERY HAPPY WITH! SO THANKS VERY MUCH KIDDIES KINGDOM.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 07, 2009

Placed an order for a pushchair. Received earlier than expected - and exactly as we desired. A first rate service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 07, 2009

I was very pleased with the efficiency and professionalism of your company
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