Homebits Report Card and Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Homebits
Shopzilla Certified Ribbon Shopzilla Certified
Over 500 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.4
Products Met Expectations: 9.1
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*Ratings are for the past 365 days only.

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Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of Homebits

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-26
These Stainless Steel Flush Pull Rings are excellent quality, and look superb. Customer support is responsive and despatch is fast.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
2010-01-27
Slow delivery. Expensive item was unchecked and received in unfinished condition. Emailed Homebits and awaiting a resolution.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
2010-01-18
Delivery is slow compared to other companies (ie screwfix) No information is given as to whether the item is in stock and no delivery date estimate is provided, and this should be improved.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
2010-01-06
No email acknowledgement of order, but staff very helpful & courteous on phone. One item was on back order. Full order received day after 2nd phone call - very good quality. Protective packaging excellent.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
2009-12-19
Item ordered not in stock, they did not bother to tell me this. I only got a reesponse when I queried the delay.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
2009-12-10
Products are great, delay with delivery due to new computer system - resolved very quickly once contact was made. Thank you, would recommend and use again.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
2009-12-02
no response to online enquiry
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2009-12-01
Excellent service, excellent item, thank you.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
2009-11-27
Although I didn't recieve my item on time, after I had emailed them, they did contact me by phone, to let me know when to expect my item
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2009-11-27
Excellent
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