Normans Report Card & Customer Reviews

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 07, 2009

Easy web site to use - plenty of products to view - quick delivery just what I wanted
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 06, 2009

We were very satisfied with the service we received - thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 03, 2009

Excellent product and good service - thank you!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Feb 25, 2009

Flute pad-saver product not a complete kit and not as shown on website. Although a refund may be possible the return postage would negate the refund.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 24, 2009

I paid £10 extra to have the goods delivered on a set day but they were delivered 2 days early - fortunately we were in to receive the keyboard, but it wasn't the service I'd paid for.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 23, 2009

The item I ordered from Norman was a birthday gift and it arrived very quickly after ordering. I examined the contents of the package and was delighted to find It was even better than anticipated. The recipient is extremely pleased with the gift. Thank you to Normans
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 16, 2009

Because of medical problems on my part and a requirement for me to attend many medical appointments I had to contact Normans about my order but only to verify delivery instructions (In case I was attending a medical appointment), the young lady I spoke to was very friendly, courteous and helpful and my shopping experience with Normans was excellent... Thank... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 15, 2009

Overall, I am highly delighted with my dealings with Normans and will happily use the company again. Thank you for your help.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 15, 2009

a wonderful trumpet, very beautiful tone, exceeding expectations.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Feb 13, 2009

I was happy with my order but I was going to spend £1200+ on a saxophone but following a 5 day delay on my email enquiry to your sales team I purchsed elsewhere (YAS 62) disappointed with this side & a loss to yourselves using the internet I expect quick response and in this case it wasn;t met.
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