The Scullery Cookshop Report Card & Customer Reviews

Ratings Report Card*

The Scullery Cookshop The Scullery Cookshop Not Yet Rated. Why?
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — — —
Neutral — — —
Negative — — —
Write a Review
*Ratings are for the past 180 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Jan 23, 2009

Item ordered as avaiable on website. Item not delivered after almost three weeks as when I telephoned initially the system had been hacked so no orders were being scanned on the secoind occasion item out of stock was told I would be contacted after initial call but was not totally disatissfied with the entire process.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Jan 03, 2009

My experience suggests that the Scullery Cookshop is a facade, it seems to be a virtual store with no stock; it should more accurately be described as the scullduggery cookshop. They are speedy in one respect only, taking the money.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Dec 20, 2008

Having waited 2 weeks I phoned only to be told that 2 out of my 3 items were not in stock. As it was no longer cost effective with the delivery charges I cancelled the order. The person I spoke to was apologetic for not having contacted me but I now do not have enough time to order elsewhere before Christmas. Not available in shops.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Nov 18, 2008

Overall, the scullery cookshop provided good service but 3 our of 4 items were out of stock.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
See all ratings

by Online Shopper, Nov 07, 2008

Still waiting for delivery. I haven't heard anything from The Scullery Cookshop.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Oct 26, 2008

My order has not arrived. I palced the order 11 days ago and I am rather worried as to its whereabouts. The items are a birthday present and need to arrive within 2/3 days or I will ahve to purchase something else!!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Oct 05, 2008

I actually phoned as i was extrememly impressed by the service. I only ordered the product around midnight n the Friday and received the goods first thing on the Tuesday (due to the weekend). Delighted with my first order.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Oct 05, 2008

My order was not in stock scullery workshop contacted me by phone and I opted to wait for more stock. Customer service good Product availability bad.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Oct 05, 2008

Very good service. I was pleased to find somewhere to purchase a variety of Flower Fairy products and will probably order again.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Sep 15, 2008

about 5 minutes after i placed the order they rang to apologize it was out of order but that it would be in 2 days time. i was very impressed by this
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  
Shop for in