The Scullery Cookshop Report Card & Customer Reviews

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*Ratings are for the past 180 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 23, 2009

Item ordered as avaiable on website. Item not delivered after almost three weeks as when I telephoned initially the system had been hacked so no orders were being scanned on the secoind occasion item out of stock was told I would be contacted after initial call but was not totally disatissfied with the entire process.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 03, 2009

My experience suggests that the Scullery Cookshop is a facade, it seems to be a virtual store with no stock; it should more accurately be described as the scullduggery cookshop. They are speedy in one respect only, taking the money.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Dec 20, 2008

Having waited 2 weeks I phoned only to be told that 2 out of my 3 items were not in stock. As it was no longer cost effective with the delivery charges I cancelled the order. The person I spoke to was apologetic for not having contacted me but I now do not have enough time to order elsewhere before Christmas. Not available in shops.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 18, 2008

Overall, the scullery cookshop provided good service but 3 our of 4 items were out of stock.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Nov 07, 2008

Still waiting for delivery. I haven't heard anything from The Scullery Cookshop.
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1 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 26, 2008

My order has not arrived. I palced the order 11 days ago and I am rather worried as to its whereabouts. The items are a birthday present and need to arrive within 2/3 days or I will ahve to purchase something else!!
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 05, 2008

I actually phoned as i was extrememly impressed by the service. I only ordered the product around midnight n the Friday and received the goods first thing on the Tuesday (due to the weekend). Delighted with my first order.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 05, 2008

My order was not in stock scullery workshop contacted me by phone and I opted to wait for more stock. Customer service good Product availability bad.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 05, 2008

Very good service. I was pleased to find somewhere to purchase a variety of Flower Fairy products and will probably order again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 15, 2008

about 5 minutes after i placed the order they rang to apologize it was out of order but that it would be in 2 days time. i was very impressed by this
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