OutdoorGear Report Card and Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.2

OutdoorGear
Shopzilla Certified Ribbon Shopzilla Certified
Over 5,000 customers have rated this store since 2004

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9
On Time Delivery: 9.3
Customer Support: 8.8
Products Met Expectations: 9.2
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*Ratings are for the past 365 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of OutdoorGear

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
2010-02-24
I wish that you had more colours to select from.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-23
There were someproblems delivering the order, but they were purely circumstantial. Communication with customer services helped to sort it out as quickly and smoothly as possible. Very satisfied with the error-correction service provided.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
2010-02-22
Order was confirmed. My account was then debited, for the item i ordered, and then the order was cancelled. I tried to contact a few times, phone just went to voicemail, money was taken for an item that was never in stock.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-21
very prompt and efficient delivery.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
2010-02-20
goods privided on time and queries dealt with quickly
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
2010-02-16
I was really cross that the snow boots were cancelled but the shop went ahead and sent the gloves without giving me time to cancel them. I had to pay postage on a pair of gloves which I wouldn't have chosen if it weren't for the boots part of the...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-15
very fast delivery. goods very good quality for price.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-15
great product,excellent price,speedy delivery,very satisfied, many thanks.Anita
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
2010-02-14
Very satisfied with both the product and delivery.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
2010-02-12
Difficult to answer accurately as I have had to return the product and hope to receive the replacement soon. (Ordered pair of childrens snow boots, arrvied in good time, but received boots for 2 right feet. Unusually, my son has one right and one...
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