B&Q

B&Q reviews

Good
Good: 7.8/10
3,236 customers have rated this store since 2004
Customer Certified
B&Q
  • Address: 1 Hampshire Corporate Park Chandlers Ford, Eastleigh, Hampshire, SO53 3YX, UNITED KINGDOM
  • Tel: 0845 609 6688
  • Online: home.delivery@b-and-q.co.uk

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Payment Methods

  • Mastercard
  • Visa
  • Other Maestro (Switch), Delta, Solo

B&Q ratings

Summary

  • Overall rating
    7.8 /10
  • Would shop here again
    7.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    7.9 /10
  • Product selection
    8.1 /10
  • Clarity of product information
    7.8 /10
  • Product availability
    7.7 /10
  • Prices relative to other online retailers
    8.2 /10
  • Design of site
    8.0 /10
  • Shipping charges
    8.2 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    6.8 /10
  • On time delivery
    7.6 /10
  • Customer support
    7.0 /10
  • Product met expectation
    7.9 /10
Reviews

Customer reviews for B&Q

  • 8/10 Review by: Jo

    The product reviews could not be seen on the website.

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  • 5/10 Review by: Grumpy

    Visited the shop at Longwell Green.Looked at the products availiable.Went home to think about options and purchased on-line.Very easy.

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    Just finished decorating my rooms,fire was the icing on the cake.Went to B&Q because Bath is hopeless for large shops and choice and Longwell Green has better parking and is easy to get to.Seen this fire which straight away caught our eye.I ordered...

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  • 8/10 Review by: Gill

    i visit B&Q a lot. I like the renge of products and prices are usually reasonable

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  • 9/10 Review by: Woody

    Only downside was delivery date - had hoped for earlier but not the end of the world as have other jobs to do b4 the new sink arrives.

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  • 6/10 Review by: Verified customer

    Thank u found just what I was looking for. I.m adding to something I bought from B&Q in the past

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    I really like the product and am likely to purchase similar in the future, I was just sorry that there was just one litte defect on the cube. I'm ok with it tho, it cant be seen just feel it when you run your hand along the surface. I found the...

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  • 9/10 Review by: Verified customer

    only disappointed with the long delivery time

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  • 1/10 Review by: ecka

    will know more once my item is delivered, limited information..

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    HAPPY WITH OTHER PRODUCTS BOUGHT FROM B&Q, AND MY SURVEY COMMENTS ARE ABOUT THE ITEM BOUGHT ON THIS OCCASION. WHICH HAS HAD TO BE FITTED.

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  • 4/10 Review by: mr shore

    Could do with more technical info reguarding to the figment of items

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  • 9/10 Review by: Joan

    would like delivery to have a shorter time slot

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  • 3/10 Review by: Sam

    I do like shopping at B&Q as there is a large variety of good for sale in Home and arden section (my favourite!)

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