Cloggs

Cloggs reviews

Outstanding
Outstanding: 9.4/10
60,085 customers have rated this store since 2004
Customer Certified
Cloggs
  • Address: Until 23, Gravelly Hill Industrial Park, Birmingham, West Midla, B24 8HZ, UNITED KINGDOM
  • Tel: 0800 0193300
  • Online: info@cloggs.co.uk

The UK's number one online supplier of niche fashion footwear and clothing including boots, shoes, trainers, jeans, jackets, bags and sunglasses.We are the UK's only officially appointed online retailers of Levi's® Jeans and Dr Martens and supply many more top brands like Ugg® Australia, New Rock Boots, Converse, Skechers, Wrangler, Lee amongst many more...

Ordering Methods

  • Online
  • Phone 0800 0193 300
  • Toll Free 0800 0193 300

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Free UK Delivery

Payment Methods

  • Mastercard
  • Visa
  • Other PayPal

Cloggs ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.7 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.7 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    9.3 /10
  • Design of site
    9.7 /10
  • Shipping charges
    9.9 /10
  • Variety of shipping options
    9.4 /10
  • Charges stated clearly
    9.9 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.1 /10
  • Product met expectation
    9.4 /10
Reviews

Customer reviews for Cloggs

  • 10/10 Review by: Verified customer

    The reason for me doing this survey was to give good feedback for Amritpal Gill one of your employees. I had a few problems in returning a faulty item but I found him to be most helpful throughout the process and extremely polite. I believe in...

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  • 10/10 Review by: Verified customer

    A brilliant service. Shoes were delivered the next day.

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  • 10/10 Review by: DL

    I have already written to Cloggs to express my amazement at the speed in which my FitFlops were delivered to me. The product was perfect.

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  • 10/10 Review by: slpruce

    I was very impressed by customer service. I asked for a voucher code to be actioned after I had made payment, and this they did. I know other companies refuse to do that and seem tricky in comparision.

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  • 10/10 Review by: Verified customer

    Very quick delivery an very good price

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  • 10/10 Review by: H

    Thanks for such great service! I had to return my purchase once due to a sizing issue, which was dealt with promptly. I then encountered a manufacturer's error with my boots and returned them, I was sent a new pair efficiently. Thank you for such...

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  • 10/10 Review by: AnnieB

    Excellent customer service, Cloggs kept me informed on the progress of my order and on receipt I am delighted with my 3 year old granddaughters ugg boots, but more importantly so is she.

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  • 10/10 Review by: Verified customer

    Overall a brilliant company

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  • 10/10 Review by: Verified customer

    Great service. When order arrived it was the wrong size...easy mistake . It was rectified very quickly and easily. No hassle for me really. Very quick responses to emails and within the week it was all sorted!!

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  • 10/10 Review by: Laura

    I was extremly pleased, by far the best customer service I have received in a very long time. I will be sure to recommend to friends and continue to shop with Cloggs in the near future. I was also over the moon with the call I received making sure...

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