Crucial

Crucial reviews

Outstanding
Outstanding: 9.4/10
197,363 customers have rated this store since 2005
Customer Certified
Customer Certified
Crucial
  • Address: 12 Redwood Crescent Peel Park Campus, East Kilbride, Scotland, G74 5PA, UNITED KINGDOM
  • Tel: 0800 013 0330

Crucial, a division of Micron, is a leading online seller of high-quality computer memory upgrades, computer graphics cards, and flash memory products. With more than 110,000 upgrades for over 20,000 systems, Crucial’s product line meets the needs of mainstream computer users and hard core gamers alike. We are The Memory ExpertsSM, offering world-class customer and technical support, a lifetime warranty on flash and DRAM, and guaranteed compatibility through our System Scanner and Memory Advisor tools. Plus, get free shipping on orders over £25 within mainland UK.

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment

Delivery Methods

  • Other Royal Mail

Payment Methods

  • American Express
  • Mastercard
  • Visa

Crucial ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.7 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.3 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    8.7 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.0 /10
  • Product met expectation
    9.6 /10
Reviews

Customer reviews for Crucial

  • 2/10 Review by: Verified customer

    Found the shopping basket experience to be confusing compared to other retailers sites. How do you update quantities from the order screen? Also found credit card details particularly the dates boxes similarly confusing. (Is it start date or expiry...

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  • 10/10 Review by: Verified customer

    I have used Crucial before and found them to be excellent and easy. I will use them in the future.

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  • 9/10 Review by: Phill

    Good price. Would be good if the military could have discounts. Even 5-10%. Contact DefenceDiscountServices website and add as a trader.

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  • 10/10 Review by: Prof916

    Quick and painless transaction. Site well laid out and all the tools available to ensure correct memory obtained especially with the aid of the system scanner if you don't know your system specifictions. Process has been made as simple as possible...

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  • 9/10 Review by: Zad

    I would expect cheaper delivery options for 24 hr deliver on the mainland with a small light package.

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    Not the cheapest (but not far off) but reliable and efficient every time I have used them.

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  • 10/10 Review by: Nat

    Easy to find what i need. Good site. I hope delivery is as prompt.

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  • 10/10 Review by: Robert

    Really pleased that I could save a scan for use later, as I was able to do that while visiting my mothers house, and then purchase the items when I was back home.

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    Using the crucial system scanner ensured that I could be certain that the additional memory for my mums computer would work - which was very important when I knew I had to make a 250 mile round trip to fit it!

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  • 9/10 Review by: marky328

    Everything was great except I am unsure why my system can only be upgraded to 4GB ram?

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  • 10/10 Review by: MrSpoons

    I've been using crucial for years and years and years. Give me my £100 prize already!

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  • 10/10 Review by: Elle

    I must admit, a friend selected the product I needed ... but he was super quick and the purchase was easy!

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