Crucial

Crucial reviews

Outstanding
Outstanding: 9.4/10
198,726 customers have rated this store since 2005
Customer Certified
Crucial
  • Address: 12 Redwood Crescent Peel Park Campus, East Kilbride, Scotland, G74 5PA, UNITED KINGDOM
  • Tel: 0800 013 0330

Crucial, a division of Micron, is a leading online seller of high-quality computer memory upgrades, computer graphics cards, and flash memory products. With more than 110,000 upgrades for over 20,000 systems, Crucial’s product line meets the needs of mainstream computer users and hard core gamers alike. We are The Memory ExpertsSM, offering world-class customer and technical support, a lifetime warranty on flash and DRAM, and guaranteed compatibility through our System Scanner and Memory Advisor tools. Plus, get free shipping on orders over £25 within mainland UK.

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment

Delivery Methods

  • Other Royal Mail

Payment Methods

  • American Express
  • Mastercard
  • Visa

Crucial ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.7 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.3 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    8.7 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.0 /10
  • Product met expectation
    9.6 /10
Reviews

Customer reviews for Crucial

  • 10/10 Review by: Si

    I was first recommended Crucial 7 years ago and it's great to see you're still going strong. Friends now still recommend Crucial to me:-)

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    As I said in an earlier comment, I was first recommended Crucial by a work colleague about seven years ago and everytime I need to upgrade something on my MacBook, I have always visited Crucial. They have a very good website, which helps me easily...

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  • 10/10 Review by: Maggie

    The first items I ordered were incorrect, nothing to do with Crucial Staff. As soon as I realised they were wrong, I emailed Crucial and received a fast response advising how to return the items. Crucial then took the time to source exactly what I...

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  • 10/10 Review by: Verified customer

    good

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  • 10/10 Review by: Verified customer

    Very quick and easy

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  • 8/10 Review by: Bobby

    Many-time user of Crucial and recommended to many colleagues other the years. Frustrated during this purchase due to address maintenance issue - though as was unable to update my existing account to use a new address (same for both) for my...

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  • 9/10 Review by: johno

    Used the website b4 + was good. Everything today needed submitting 3 or 4 times. Wouldn't authorise card so used another. At end order confirmation was for card not authorised. Nearly gave up buying a number of times. These comments are to help you...

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  • 10/10 Review by: 3dcad

    Purchased here before for personnel use very happy

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  • 10/10 Review by: Dannyboy

    good informative site well set out

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  • 8/10 Review by: Shinty

    System scan is a helpful tool to aid the selection of the appropriate components.

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  • 4/10 Review by: Nick

    I was surprised that the site was unable to process my order when using the Safari browser, but purchase was easy after I switched to Firefox

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    Product competitively priced, well packaged for protection in transit and arrived in good time earlier than promised. Web site made it easy to select the correct product, but the credit card payment process would not complete when using my...

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