cyberstore thomann UK

cyberstore thomann UK reviews

Outstanding
Outstanding: 9.5/10
2,139 customers have rated this store since 2005
Customer Certified
cyberstore thomann UK
  • Address: Treppendorf 30 Burgebrach, Germany, 96138, GERMANY
  • Tel: +49-9546-9223-0
  • Online: info@thomann.de

Europe's largest musical instruments retailer with more than 40.000 products in stock, 30 day money back guarantee (no ifs, buts or whens) and 3 years warranty on everything.

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Diners Club
  • Mastercard
  • Visa

cyberstore thomann UK ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    9.0 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    9.1 /10
  • Shipping charges
    8.0 /10
  • Variety of shipping options
    8.5 /10
  • Charges stated clearly
    8.8 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    9.5 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.3 /10
Reviews

Customer reviews for cyberstore thomann UK

  • 10/10 Review by: coggy

    a very good andall compassing musical service

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  • 8/10 Review by: Terry

    Quick to order. Will await delivery time, but all and all a good experience

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  • 10/10 Review by: rkdian

    My only query was the actual cost of the product which was nearly £2 higher on the Paypal page than in the checkout. I presume this is due to variations in the sterling-euro exchange rate. Or is it a surcharge for using Paypal? Either way, I am...

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    The store seems to have a large range of products to suit a variety of purchasers at a variety of prices. The website is easy ti navigate and the products appear to be well described on the various pages.

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  • 10/10 Review by: Verified customer

    dont like the way the UK SITE IS SET OUT.

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  • 10/10 Review by: AMT

    Love it! I wrote this in an email already but it won't harm mentioning it through this channel again: In English there is a difference between Brass and Wind instruments. In German everything is classed first under Blasinstrumente, then the...

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  • 9/10 Review by: Matt

    The site is great, very well priced, great quality and good selection!

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  • 10/10 Review by: Verified customer

    have bought guitars off thormann a few times and have always been satisfied with there service

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  • 10/10 Review by: maully

    great company won't shop anywhere else

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  • 10/10 Review by: Verified customer

    Excellent service experience with each transaction to date.

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  • 10/10 Review by: Verified customer

    efficient and well stocked

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    As a customer of many years experience, everything is up to the usual very high standard

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