First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.4/10
591 customers have rated this store since 2010
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.0 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.2 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.0 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    8.6 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.3 /10
  • Product met expectation
    9.6 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 10/10 Review by: bonzo

    Good range of products and the web site is easy to use with plenty of information about the products

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    items I ordered arrived very quickly ahead of when I thought they would. Excellent sevice

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your super review and kind recommendation. Your support is very much appreciated by the First Tunnels team Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Jo

    Extremely good, easy to use website.

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  • 7/10 Review by: Verified customer

    This survey is meaningless until the product is delivered.

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    First Tunnels Polytunnels
    Merchant response:
    Everyone who purchases from First Tunnels is given the opportunity to share his/her shopping experience. The time you then choose to complete the survey is entirely up to yourself as both pre and post delivery questions are featured on the survey report. By giving customers the opportunity to share their First Tunnels shopping experience, we believe this is the best reflection of our companies product and service Thank you for your time. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    Seems to be a good company to deal with

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels. Your feedback is very much appreciated by everyone here at First Tunnels. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: Verified customer

    good website but annoyed couldn't use finance option as advertised.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: dont spoil it

    Purchased more than one tunnel plus add ons always an easy experience

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels once again. Your continued support is very much appreciated by the team. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
    Full review
    Full review
  • 9/10 Review by: Alex

    needed replacement plastic for an old poly - the calculator option is great. This is my third purchase from First Tunnels and have and will still recommend to others

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels again and again. Your continued support is very much appreciated by the First Tunnels team. We shall look forward to hearing from you again. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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    Full review
  • 10/10 Review by: Verified customer

    The reason that I have marked First Tunnels down is their aggressive marketing methods. I am really fed up with their adverts being subsequently posted on my computer browser time and again, simply because I visited their web page some time ago....

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  • 10/10 Review by: Verified customer

    Simple one click selection of products which were thoroughly described using text and video. Made the whole process simple for a first purchase of this product.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for taking the time to share your terrific feedback and thank you for choosing First Tunnels Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: Dave

    Easy website to navigate with very helpful videos to the various accessories enabling myself to decide what I think I will require.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your feedback, we are pleased to hear you found our website user friendly and the step by step construction videos helpful. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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    Full review