First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.7/10
691 customers have rated this store since 2010
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.7 /10
  • Would shop here again
    9.7 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    9.1 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.5 /10
  • Product availability
    9.9 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    9.1 /10
  • Shipping charges
    9.2 /10
  • Variety of shipping options
    8.3 /10
  • Charges stated clearly
    9.6 /10
Truck Icon

After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.6 /10
  • Product met expectation
    9.8 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 10/10 Review by: gwil

    all good

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Polygirl

    Very good website,lots of information & helpful videos

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Verified customer

    Ordering web site could be more user friendly, i.e easier to change choice of items without having to go through it all again if you forget something or change choice of item.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Ernie

    This is my third order with first tunnels and I have been very satisfied each time. A first class company and first class products.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: c

    good but do not like the adverts appearing on other sites

    Shopping Cart Icon
    Full review
  • 8/10 Review by: mike

    jioioio

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Verified customer

    Ordering on line was a pleasant experience, the site is easy to follow and correct any errors in my order. I await delivery so I can get the poly tunnel back into production. Many Thanks.

    Shopping Cart Icon
    Full review
  • 8/10 Review by: Verified customer

    Very rapid response to telephone enquiry on a Saturday morning. Website a little frustrating - I ordered repair tape but it didn't make it into the basket and there was no option to add it. I didn't want to start all over again, so I ended up not...

    Shopping Cart Icon
    Full review
  • 9/10 Review by: KNSW54

    Of all the the companies selling Poly Tunnels First Tunnels who are based near my home town give better value for money,

    Shopping Cart Icon

    The product arrived when promised, there was one incorrect item which was speedily replaced when i notified them. As this was the first time I constructed a tunnel I feel some instructions were not as clear as they could have been, but the support...

    Truck Icon
    Full review
  • 10/10 Review by: Dee

    Ordering was so straightforward and stress free. Everything i ordered was delivered on time and was extremely well packaged. The was really impressed with the quality of the components especially with the fact that the wooden parts showed no...

    Truck Icon
    Full review