First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.4/10
567 customers have rated this store since 2010
Customer Certified
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.1 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.2 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.0 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    8.5 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.1 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.3 /10
  • Product met expectation
    9.5 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 9/10 Review by: meadow gardens

    Fantastic poly tunnel delivery was good however 2 parcels were not loaded from courier spoke to Gail via email she was extremely helpful and friendly service. The problem was resolved in 2 days Gail chased up the courier company and ensured I had...

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  • 9/10 Review by: Jonathan

    A well put together website with very useful information videos.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for sharing your terrific feedback on Shopzilla. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    I was very impressed when I first contacted First Tunnels for advice. They were very friendly and helpful and answered all my queries. I have now placed my first order with them and hope to use them again in the future.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you ever so much for choosing First Tunnels. Your invaluable feedback is important to ensure we continually deliver the service First Tunnels is renowned for. We shall look forward to hearing from you again soon. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    A very informative web site, I would have no hesitation in using First Tunnels in the future

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your positive feedback. We are thrilled to hear how impressed you have been with our user friendly website and shall look forward to hearing from you again soon. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Jan

    I purchased complete polytunnel back in 2009 and the customer service was excellent, and delivery on time and complete. I have since recommended this product to my neighbour at Swanton Court, and my husband installed her polytunnel for her in 2013....

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your taking the time to share your lovely feedback on Shopzilla, it’s great to hear how impressed you have been with our efficient service. Your kind recommendation and continued support is very much appreciated by the First Tunnels Team. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Moya

    Easy to use website! Looking forward to delivery of polytunnel!

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your positive feedback regarding our user friendly website and thank you for choosing First Tunnels. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: SHELL

    Best price on the internet.

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    I ordered the anti fog polythene, very happy.

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    First Tunnels Polytunnels
    Merchant response:
    Your invaluable feedback is important to ensure we continually deliver the service First Tunnels is renowned for. We shall look forward to hearing from you again soon. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: terry

    Have had to re order as I made a mistake on the tube size, however, easy process but painful on the pocket!!

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for sharing your feedback on Shopzilla Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: Gourami

    I have high expectations after a recommendation from a friend who bought a tunnel from you. So far so good.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels. Don't forget we are just at the other end of the telephone 7 days a week should you have any questions whilst constructing your Polytunnel. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: Mike

    Great website jam packed with info on every stage of the process. one of the best online vendors I've used in some time. if the product is as good as the sales I'll be very happy indeed

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    First Tunnels Polytunnels
    Merchant response:
    Great to hear your First Tunnels purchase experience has been straight forward and fuss free from landing on our website to receipt of your order. Fantastic! We shall look forward to hearing from you again soon. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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    Full review