First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.5/10
730 customers have rated this store since 2010
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.7 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    8.9 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    8.8 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    8.4 /10
  • Charges stated clearly
    9.5 /10
Truck Icon

After order has been received

  • Order tracking
    8.9 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.6 /10
  • Product met expectation
    9.7 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 10/10 Review by: Verified customer

    This was an excellent website, which was very good at explaining each of the items I chose to build up my polytunnel. I found the instruction videos particularly helpful.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Verified customer

    excellent service very prompt

    Truck Icon
    Full review
  • 10/10 Review by: Chef

    Very happy as I'm not the most technologically minded person and no delivery charge for the highlands

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Mac

    the details on the polytunnel page could not be clearer well done

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Hope

    Great website, love the selection system, all so easy to built the design you need. Helpful too.

    Shopping Cart Icon

    Can't comment on some aspects as not yet constructed the tunnel

    Truck Icon
    Full review
  • 9/10 Review by: wouldbegreenfingers

    easy website to use and lots of helpful guides and information.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Paul

    Excellent person service as previously experienced with phone advice to supplement brochure and website

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Hippo

    A good company. Honest and happy to help. Not all parts were delivered properly but they were happy to replace. And refund over purchased parts! It does clearly state check all parts before signing for them all over the packaging and when you order....

    Shopping Cart Icon
    Full review
  • 9/10 Review by: graemeg52

    Responses to questions about customer support were difficult since I had no need to contact them

    Truck Icon
    Full review
  • 9/10 Review by: dtb

    I was given a first polytunnel and am using site to purchase items in preparing my site to install the polytunnel.

    Shopping Cart Icon
    Full review