First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.6/10
700 customers have rated this store since 2010
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.6 /10
  • Would shop here again
    9.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.0 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.8 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.0 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    8.2 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.5 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.7 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 8/10 Review by: Verified customer

    More details on delivery time would be an advantage

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    Given misleading information in respect of despatch day which caused some problems

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  • 5/10 Review by: galloper

    liked the look of site but very clunky with lots of backwards and forwards to order replacement parts.Also wanted sliding door kit butcould not find this so not able to order Payment system efficient

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  • 10/10 Review by: Verified customer

    My previous purchase several years ago was of a polytunnel which we adapted to become a fruit archway - First Tunnels very helpfully allowed us to buy the arches without the plastic sheeting etc. The arches are now supporting well established fruit...

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  • 8/10 Review by: mike

    jioioio

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  • 10/10 Review by: Verified customer

    I am very happy with the service and products.

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  • 9/10 Review by: Verified customer

    Reliable product, met my needs.

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  • 10/10 Review by: Steve

    Another happy order placed at my favourite polytunnel company!.... Cheers :)

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  • 9/10 Review by: Verified customer

    Ordering on line was a pleasant experience, the site is easy to follow and correct any errors in my order. I await delivery so I can get the poly tunnel back into production. Many Thanks.

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    Delivered on Thursday all the items I ordered on Monday, recovered the Poly Tunnel earlier this week and is now back into production. You cannot Beat That. Many Thanks.

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  • 10/10 Review by: Verified customer

    Very rapid response to telephone enquiry on a Saturday morning. Website a little frustrating - I ordered repair tape but it didn't make it into the basket and there was no option to add it. I didn't want to start all over again, so I ended up not...

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    Staff exceptionally helpful.

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  • 10/10 Review by: gwil

    all good

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