First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.5/10
516 customers have rated this store since 2010
Customer Certified
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.1 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.0 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    8.4 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.3 /10
  • Customer support
    9.3 /10
  • Product met expectation
    9.6 /10
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Customer reviews for First Tunnels Polytunnels

  • 10/10 Review by: izzi

    first time buyer but come highly recommended cant wait to use!!! :) xxx

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  • 8/10 Review by: stu

    i feel confident that the polythene i have purchased from first tunnels ,for our first tunnel, will be as described and give us great results this year and over the next 5+, we are very excited, also our first allotment, a new adventure

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels. Our 800 guage/200 micron polythene is the thickest on the market so great choice :)Here's to many happy polytunnel adventures... Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: iwoodcock

    Clear fast easy website

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  • 10/10 Review by: Tim GC

    Great products, good website, easy to use!!

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    First Tunnels Polytunnels
    Merchant response:
    We are over the moon to hear how impressed you have been with our efficient service and quality products. Thank you for choosing First Tunnels Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    The online videos are superb and really helped. I wasn't expecting it in time for the easter break but fortunately it arrived way ahead of the predicted 3 to 4 working daysVery happy with all the on line information prior to purchase too which...

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels and thank you for your excellent review. We are thrilled to hear how impressed you have been with our user friendly website, supportive step by step construction videos and efficient delivery service. Here’s to growing all year round…whatever the weather! Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: Verified customer

    Difficult to answer all your questions when the product had not beendelivered yet

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    First Tunnels Polytunnels
    Merchant response:
    Please do not hesitate to get in touch should you have any questions at all. Thank you for your time. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Zandra

    It wasent easy to figer the size

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your feedback. Our customer service team are only at the other end of the phone and always happy to help and advise - we don't bite...much :) Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 9/10 Review by: shazzer

    The site was easy to use and straight forwardI would have found it easier to be able to compare prices and sizes of polytunnel with a compare option that didnt need me have an account

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your feedback. We are pleased to hear you found our website user friendly. Thank you for choosing First Tunnels. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    Very easy to order on line.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your positive feedback.Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: IdonthaveanicknamecallmeJim

    A very neat and clear site, loads of helpful videos and useful information. There were only two elements I could not find. One was how to put a 90 degree rotation in a replacement tube with flattened ends, (I sent for one flattened and one swaged...

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    Excellent in all respects, especially the website which enabled me to do the whole thing out of hours.

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your feedback. We are pleased to hear you found almost everything you were looking for on our user friendly informative website. We have a dedicated team on the other end of the telephone 7 days a week who are always happy to help. Orders can also be placed over the telephone should you wish to discuss additional details or delivery requirments before taking the plunge. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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    Full review