First Tunnels Polytunnels

First Tunnels Polytunnels reviews

Outstanding
Outstanding: 9.3/10
615 customers have rated this store since 2010
Customer Certified
First Tunnels Polytunnels
  • Address: First Tunnels Ltd Dixon Street, Barrowford, Lancashire, BB9 8PL, UNITED KINGDOM
  • Tel: 01282 601253
  • Online: sales@firsttunnels.co.uk

Ordering Methods

  • Online

Special Features

  • Secure Ordering/Payment

Delivery Methods

  • Standard Next Day Air
  • Standard Ground

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Personal Check
  • Other Paypal, Google Checkout

First Tunnels Polytunnels ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.0 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    9.1 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.0 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    8.5 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    8.9 /10
  • On time delivery
    9.3 /10
  • Customer support
    9.2 /10
  • Product met expectation
    9.5 /10
Reviews

Customer reviews for First Tunnels Polytunnels

  • 9/10 Review by: Bob

    first class products quickly delivered with full pre and after sale service

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  • 9/10 Review by: Verified customer

    First Tunnels have always been excellent in my dealings with them. I have no complaints whatsoever, and would recommend them without hesitation.

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  • 10/10 Review by: r poly

    have used them several times over the last 5 years, have had no issues with materials sent or deliveries. In all a good company to use for poly tunnels and miscellaneous gardening materials

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    Everything fine

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for choosing First Tunnels again, again and again. Your positive feedback and continued support is very much appreciated by the First Tunnels team. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Leonette

    Excellent customer service, chat line is very reassuring and get answers to questions promptly.

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  • 10/10 Review by: Chris

    I can highly recommend First Tunnels for their excellent products and I especially like their informative videos showing the various stages in constructing a polytunnel.

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  • 8/10 Review by: Darren

    Think First Tunnels should look at other delivery options to the Isle of Man as it could be done a lot cheaper! or provide a service to deliver to the mainland port free of charge and let customer arrange delivery thereafter using the Islands...

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your feedback. Although we have researched to find the most cost effective transport company to the Isle of Man, we do agree, it is rather costly. We are extremely flexible when it comes to delivery and of course encourage our customers to arrange their own onward transport from the docks where we can deliver FREE of charge and save on delivery charges. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: jv

    Product arrived on time worked as expected

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for sharing your positive feedback. We are delighted to hear how impressed you have been with our efficient service. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Gaz

    I was after polytunnel covering and the calculator made it all very easy to order what i needed,

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    First Tunnels Polytunnels
    Merchant response:
    Happy to know our "nifty" online polythene calculator helped you to easily and confidently calculate how much replacement polythene was required to get your polytunnel back to its former glory. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Verified customer

    I enjoyed the banter on the site and delivery to OBAN FREE - fantastic!

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    First Tunnels Polytunnels
    Merchant response:
    Great to hear you had a fun, fuss free purchase and delivery experience with First Tunnels. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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  • 10/10 Review by: Chris

    Easy site to use hopefully my purchase will arrive in good condition and on time.

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    Purchase arrived in good time and in good condition very pleaswd

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    First Tunnels Polytunnels
    Merchant response:
    Thank you for your positive feedback regarding our user friendly website. We are just at the other end of the phone 7 days a week should you have any questions once your order has arrived. Kind regards www.FirstTunnels.co.uk Sales@FirstTunnels.co.uk
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    Full review