Outstanding: 9.4/10
4,548 customers have rated this store since 2008
Customer Certified
  • Address: Station Road Warley, West Midla, B65 0JY, UNITED KINGDOM
  • Tel: 0121 55 99 055
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register
  • Gift Services

Delivery Methods

  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Next Day UK

Payment Methods

  • Mastercard
  • Visa ratings


  • Overall rating
    9.4 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.0 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    9.0 /10
  • Product availability
    9.4 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    8.5 /10
  • Shipping charges
    8.4 /10
  • Variety of shipping options
    8.8 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.1 /10
  • Product met expectation
    9.5 /10

Customer reviews for

  • 6/10 Review by: Verified customer

    I had to change my password which was annoying

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  • 10/10 Review by: jd

    Cheap price with fast delivery

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  • 10/10 Review by: Magge

    I have used Fragrance Mad for 3,Christmas,s now and find them great! Value,quality and good delivery...and reasonable postage costs.

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  • 10/10 Review by: bagladyjude

    Always happy with the price and free fast delivery.

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  • 10/10 Review by: Verified customer

    Good prices- easy to handle wbbsire

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    Easy to order, prompt delivery, effective but not wasteful packaging and an excellent product sold at an affordable price

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  • 10/10 Review by: Lj

    Prices really competitive and delivery options are a great idea as buying decision determines order

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  • 10/10 Review by: pink lady

    All good.

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  • 1/10 Review by: tim

    I didn't know you did food etc

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  • 10/10 Review by: Vix

    I was happy with my purchase, as I wanted that item and your site was the cheapest for it, I was willing to spend more money but the lack of products you offer, there wasn't anything I was intrested in. The site is a bit dark on the colour scheme...

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  • 7/10 Review by: blonde

    love this site never ben disappointed but can always frin what ya want thats life

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