Furniture Choice

Furniture Choice reviews

Good
Good: 8.7/10
843 customers have rated this store since 2006
Customer Certified
Furniture Choice
  • Address: Unit 22 Bankfield Business Park Huddersfield Road, Mirfield, Mirfield, WF14 9DD, UNITED KINGDOM

Furniture Choice ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.9 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    8.7 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    8.7 /10
  • Charges stated clearly
    9.0 /10
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After order has been received

  • Order tracking
    8.4 /10
  • On time delivery
    8.8 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.9 /10
Reviews

Customer reviews for Furniture Choice

  • 10/10 Review by: Evo

    Excellent service, speedy delivery, and good solid furniture, which I am very happy with.

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  • 8/10 Review by: spider

    Although I would have preferred to have tried the chairs out for comfort before buying, the design was exactly what I was looking for, so I am hoping the description of their comfort is accurate.

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    see answer to earlier question

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  • 8/10 Review by: Verified customer

    Sent swatch of fabric quickly through post. Good competitive prices. Hope delivery goes smoothly

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  • 2/10 Review by: poetry

    Delivery of two seater sofa on time; product fine. We paid £25 extra to have sofa erected/packing disposed of. Delivery men said it wasn't their job, to quote one of them "They shouldn't tell people that we'll do that. We are just delivering..."...

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  • 10/10 Review by: Verified customer

    Great product but when it was delivered after paying the £25.00 delivery I ws told by the haulier that they don't take the packaging into the house and that they don't assemble the furniture and that they don't take the packaging away

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  • 6/10 Review by: dav

    Web site good. Ordering procedure very slow.

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    Furniture Choice
    Merchant response:
    Dear Darius Many thanks for leaving us feedback. I am sorry you appear to experience some slowness and issues when ordering from our website. As I explained when I called you in relation to this feedback, I have been unable to duplicate the issue you had when ordering and it is therefore quite difficult to say what caused the problem. However, your order is in place and will be delivered as requested and if I can provide any additional information or assist further, please do not hesitate to let me know. Kind Regards Gill Phillips Customer Service Manager Furniture Choice 0800 035 0070
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  • 9/10 Review by: Verified customer

    At the time I placed the order, I was expecting to receive the goods in 3 days but unfortunately it only comes the Monday after. The other thing that disappointed me was that Furniture choice does not provide option for delivery on Saturday as...

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  • 10/10 Review by: jules

    Easy site to use, good prices and lovely looking chairs

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  • 9/10 Review by: sandrajc

    Found it a little bit odd when searching for a glass table form the checkboxes as it didnt bring up the table I wanted. However when I did a search without checking glass it came up.

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    Merchant response:
    Dear Sandra Many thanks for leaving us this feedback. You may recall I contacted you to confirm what issue you you experienced when searching for your dining set. As a result of your comments and our discussion we have now rectified this issue so that the dining set you purchased does appear when searching in the way you did on our website. Once again many thanks for taking the time to discuss this with me and if I can assist further, please do not hesitate to contact me again. Kind Regards Gill Phillips Customer Service Manager Furniture Choice 0800 035 0070
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  • 8/10 Review by: starfire

    everything OK at the moment. will see what it's like after delivery.

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