Furniture Choice

Furniture Choice reviews

Good
Good: 8.7/10
1,426 customers have rated this store since 2006
Customer Certified
Furniture Choice
  • Address: Unit 22 Bankfield Business Park Huddersfield Road, Mirfield, Mirfield, WF14 9DD, UNITED KINGDOM
  • Tel: 08000350070

Furniture Choice ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.9 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    9.0 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    8.8 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    8.8 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    8.6 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.9 /10
  • Product met expectation
    8.8 /10
Reviews

Customer reviews for Furniture Choice

  • 10/10 Review by: Verified customer

    Ordered ta ble and chairs from you. Very pleased with service, delivery, quality and price, hence now buying a sofa

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  • 8/10 Review by: bennyish

    so far so good

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  • 7/10 Review by: Verified customer

    Unaware it was flat pack not stated on website Poor quality fixings,need a lot of care.Looks OK once assembled and chips 're painted!Delivery excellent and on time.

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  • 9/10 Review by: Lelly60

    Excellent site,great choice of furniture.

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    Very easy to order great fast delivery service the sofas were great for the money but were not going to prove suitable for purpose I needed them Return process was great and communication with furniture choice was excellent I await my refund in...

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  • 7/10 Review by: Stevie

    I think it would be a good option to have pay for next day delivery on items.

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    Furniture Choice
    Merchant response:
    Dear Stephen I have read the feedback you have left for us. Please note that we do offer a next day delivery service, however unfortunately we are unable to despatch sofas on this service as they would certainly get damaged. Our free standard delivery service means we are able to deliver products such as sofas within 3-5 days which I do feel is still quick compared to a lot of the high street stores. If there is anything else I can assist with, please do not hesitate to contact me again. Kind Regards Gill Phillips Customer Service Manager Furniture Choice 0800 035 0070
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  • 9/10 Review by: Manchester

    Good choice o products online. Free delivery is definitely a plus!

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  • 10/10 Review by: Verified customer

    Absolutely love the choice and the price is unbelievable.

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  • 5/10 Review by: Sarah

    It was good I could chose what day the order arrived however I had to stay in for the whole day as the only window they could give was between 7am and 7pm. When it did arrive one of the items was wrong, the courier arranged return and replacement....

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    Furniture Choice
    Merchant response:
    Dear Sarah Many thanks for leaving us this feedback. I am so sorry that you were not happy with the delivery arrangements. It is also very disappointing to hear that we despatched the wrong table, however I understand that we have already arranged a replacement to be delivered. I sincerely apologise for the inconvenience this has caused. If you wish to discuss this further or I can provide any additional assistance, please do not hesitate to contact me again. Kind Regards Gill Phillips Customer Service Manager Furniture Choice 0800 035 0070
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  • 10/10 Review by: Verified customer

    good stuff

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  • 10/10 Review by: Dee

    My only niggle is trying to understand the criteria for gaining finance. I have a good credit score so I am baffled to as why my application was declined.

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    I found Furniture Choice staff to be very informative, pleasant and helpful. The delivery guys were also very pleasant and surprised me when they took out the old sofas and build the new ones.

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