Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
77,467 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.1 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.7 /10
Truck Icon

After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.1 /10
Reviews

Customer reviews for Lovehoney

  • 9/10 Review by: Verified customer

    Great site information and review information.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Jo

    Information given on products is excellent

    Shopping Cart Icon
    Full review
  • 8/10 Review by: Verified customer

    I favour Lovehoney because of the high quality customer service, helpful product videos and excellent returns policy. I also find that their selection of products are of a high standard that I can count on whenever I buy from this site.

    Shopping Cart Icon
    Full review
  • 8/10 Review by: osloppyone

    I was unable to find a size chart so unsure if the item I have purchased will be right for me. We'll see. Also, it looks like I should have got an extra 10% off, but, once I added the free bath oil, that extra 10% disappeared?

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Bob

    Love the products excellent delivery options and great loyalty points scheme

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Verified customer

    brilliant and discrete,however needs a better range of underwear/ nightwear (such as babydolls) that would be suitable for dd+ women WITH small back sizes

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Johnw

    very happy with lovehoney and just wish there where more gift boxes/diffrent variets/diffrent prices available more often

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Chris

    Repeat customer, very satisfied with service.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: iwanc

    saw the advert on tv about, then decided to buy a few things to spice things up and this now completes a second order for even more fun. i do check every now and then to see what the deal of the day is, will probably use the site again soon

    Shopping Cart Icon

    items have always arrived quickly and on time. i feel there is a vast range of products and a very good price for products, especially when given discounts on occasions such as birthdays and first orderes. very happy

    Truck Icon
    Full review
  • 9/10 Review by: Nic

    Great experience as ever, just a shame that not everything I wanted was in stock!

    Shopping Cart Icon

    Not everything I wanted was in stock, but that hasn't put me off, just means I'll have to place another order soon!

    Truck Icon
    Full review