Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
85,716 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.7 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 10/10 Review by: phill94555

    I absolutely love lovehoney, used it as a couple now single even more so. An amazing store.

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  • 7/10 Review by: NickB

    Guys, still gutted about the increase in minimum order value for free postage, going to affect how often I order, even if you put on the free gifts.

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    Usually when I order from Lovehoney, things are delivered in a good, strong cardboard box, but this time they were delivered in a standard jiffy bag (probably because the things inside were quite small). It arrived intact without any rips, but...

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    Lovehoney
    Merchant response:
    Hi, Many thanks for taking time out to leave us feedback. So sorry to hear that you were disappointed with our service. Please could you contact Customer Care on 0333 103 6969 so that we can look into the issues that you mention? Kind regards, Jacqui Lovehoney Customer Care
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  • 10/10 Review by: Wren

    Great site. can't wait to get it.

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  • 9/10 Review by: daz

    could use some kinkier toys for more extreme play

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  • 6/10 Review by: Verified customer

    Minimum delivery price can be lower,specialy for customer who buy product more than once.

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  • 10/10 Review by: Verified customer

    Really great to use, Will use again. Bring in some foot fetish lube or toys!

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  • 10/10 Review by: Kimi

    Absolutely my favourite store to buy my sex toys from. The quality is amazing and the products arrive very quickly. They have deals on regularly which often are of interest to me. Definitely a place me and my partner adore.

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  • 10/10 Review by: ookatieoo

    Great shopping experience, efficiant service and easy to use, fab reviews and best selection of products - made it hard to choose!!

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  • 10/10 Review by: tinder

    love the toy and staff are friendly

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  • 10/10 Review by: Tim

    A great store with so many great deals/offers and a great selection of toys etc. Amazing!!

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