Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
83,833 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.1 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.6 /10
Truck Icon

After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 9/10 Review by: Verified customer

    It's true that I did not receive my package on time but it was due to the incompetency of the Hungarian Postal Service not Lovehoney. I've never been disappointed with your products and service. You're doing great at Lovehoney!

    Truck Icon
    Full review
  • 10/10 Review by: Adam

    Thank you for you products. I recommend you to friends and family. I found on your website what I was looking for

    Shopping Cart Icon
    Full review
  • 10/10 Review by: jjh101

    brilliant always easy to order and del quick and discreet

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Nancy

    So far I have been very pleased with all my purchases and experiences with the Lovehoney website. I particularly love your videos explaining your products, because it helps to get an idea of the size, characteristics such as density etc of the...

    Shopping Cart Icon
    Lovehoney
    Merchant response:
    Hi Nancy, thank you kindly for taking the time to leave such lovely feedback! Delighted to hear that you enjoy the features on our website and the products and services we offer. If you ever do have any questions don't hesitate to let us know via customercare@lovehoney.co.uk. Thanks again and have a great week! Kind regards, Dani -Lovehoney Customer Care
    Full review
    Full review
  • 6/10 Review by: Addy

    a good sight fun to go thru with partner

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Ben

    Fantastic experience with great website, fast & discreet shipping on previous orders too!

    Shopping Cart Icon
    Lovehoney
    Merchant response:
    Hi Ben, thank you for taking the time to leave us feedback! It's always nice to hear from customers who enjoy the shopping experience. If you do ever have any questions please feel free to contact us via customercare@lovehoney.co.uk and we will do our best to help you out. Kind regards, Dani -Lovehoney Customer Care
    Full review
    Full review
  • 10/10 Review by: Freeney

    I just have to say I absolutely love the site! I can't fault a single aspect

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Chizeru

    Great site, easy to use, fantastic products, would highly recommend to anyone.

    Shopping Cart Icon
    Full review
  • 9/10 Review by: buffaloe

    Very good service and customer follow up. Excellent products as well. Thank you

    Shopping Cart Icon
    Full review
  • 9/10 Review by: xnonx

    I think it's a great web store that provides a lot of opportunities for beginners. It offers great prices, great products and also a quick delivery. There is a lot of information about each product which can be very helpful.

    Shopping Cart Icon
    Full review