Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
82,315 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 6/10 Review by: Matt

    In the past I have had real problems trying to buy items from lovehoney on my smart phone web browser. I am pleased this has been rectified. Ibwas looking for something in particular that you dont have unfortunately...

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    Lovehoney
    Merchant response:
    Hi Matt, Thanks for taking the time to leave feedback! We do have a large range of products as we try to cater for everyone's tastes, however there are a lot of products on the market so our buying team do have to make decisions on which ones to get. If there are other products that we do not currently stock you can email customercare@lovehoney.co.uk and we will happily look into whether or not we can stock this. We are glad the web version of our site now meets your needs and we thank you for this feedback and hope to see you again in the future. Kind regards Dani Lovehoney Customer Care
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  • 10/10 Review by: xxlinzxxx

    never hard any problems with lovehoney great value for money lovly items. love this site

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  • 8/10 Review by: pizzazz

    Large choice of products fairly and truthfully described

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  • 10/10 Review by: Nev

    I love the range of products on love honey, but I'd love to see the range of Latex clothing expanded, perhaps to include Libidex or Honour clothing and underwear

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  • 10/10 Review by: Mr R & Miss L

    Great site, perfect for finding fun, sexy, gifts to share with my partner, discreetly :p

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  • 10/10 Review by: Stonesy

    Great value for money and would recommedt to friends

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  • 8/10 Review by: Nalaur

    Website looks abit tired, needs modernising.

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  • 10/10 Review by: david1

    love it all.

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  • 10/10 Review by: Burnsy76pink

    I have tried an alternative adult online shop but found lovehoney to be more competitive

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  • 9/10 Review by: LizzieB

    Great choices, demo videos are brilliant, prices are very competitive, delivery is quick and discreet (!!!) and all purchases thus far have been great - and appreciated!

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