Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
73,976 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.1 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.1 /10
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Customer reviews for Lovehoney

  • 9/10 Review by: Becky

    Products well priced, website was easy to use and product description videos were informative and useful.

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    Lovehoney
    Merchant response:
    Hi Thanks for taking the time to leave such lovely feedback. It is always good to hear from a satisfied customer. I'm glad you are happy with the products and service we offer, but if you do have any questions in the future do let us know on customercare@lovehoney.co.uk Kind regards, Kate Lovehoney Customer Care
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    Full review
  • 10/10 Review by: buster

    topsite

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  • 9/10 Review by: LisaB

    Good WebsiteEasy to navigategood access to reviewsgood product information

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  • 10/10 Review by: poppabear

    shop with my wife and both of us enjoy doing this.have lots of fun discssing your products and using them afterwards

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  • 9/10 Review by: Andy

    Always easy to find what I want at a great price and normally delivered quickly..

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  • 10/10 Review by: Emgiggla

    I am a new customer so at the moment have not experienced your product or service, but so far very smooth transaction and love the reviews and video help and information.

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  • 10/10 Review by: L

    I was put onto Lovehoney many years ago by a good friend of mine. Love the website and also love the selection of toys and other bits and pieces that go along with it. I don't have a lot of money to spend on these things so the prices at Lovehoney...

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    Lovehoney
    Merchant response:
    Hey It’s great hear from a happy bunny so thanks for taking the time to leave us positive feedback. I'm glad you are happy with your order and the service we offer. If you need anything else either give us a call on 0800 011 6899 or drop us a line at customercare@lovehoney.co.uk Kind regards, Kate Lovehoney Customer Care
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    Full review
  • 10/10 Review by: HornyWelsh

    Lovehoney is the best online company I know of without the gimmicks and the catches - just straight online products with an excellent delivery service - be lost without them !

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  • 9/10 Review by: gildo

    good website with a good amount of things to serve every need...

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  • 10/10 Review by: Honey

    I have already filled in the survey but accidently chose the wrong option for liklihood to buy again hence i re did it... I love lovehoney and have already recommended it to alot of friends !

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