Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
92,235 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.1 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 9/10 Review by: Limey

    Very nice pricing and addictive vouchers!

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  • 10/10 Review by: Pattiamy

    Easy to use, good prices & quick delivery

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  • 10/10 Review by: retu

    i love to order things from love honey as they are so easy to deal with never had an issuse with anything iv bought the quality has always been there and iv been thrilled with everything i have bought bit shy why it comes to writeing reviews but i...

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  • 9/10 Review by: Verified customer

    Easy to use site, good prices and good deals.

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  • 10/10 Review by: Verified customer

    So many products I'd love! Would be great if customers could occasionally get freebies with some orders though!! Also, my boyfriend is very grateful for this site, so thank you from him!

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    Lovehoney
    Merchant response:
    Hi there, Thank you for shopping with Lovehoney and for taking the time to leave feedback! I'm glad to hear you and your partner enjoy our product range. We do offer free items with your purchase from time to time; the best way to access these is to sign up for our newsletter, and keep an eye on our Special Offers page. If you need help doing this you can get in touch with our customer care team, who are available to assist you 24/7 - you can contact us via phone, email or live chat. Kind regards Dani Lovehoney Customer Care
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    Full review
  • 10/10 Review by: 0164Snoopy

    I love the videos that explain how and when you might use various toys.

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  • 9/10 Review by: Dave69

    Great service have used before.

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  • 10/10 Review by: Verified customer

    I love Lovehoneym they have an amazing selection of products and always at a great price. The delivery is great. I have never had a problem with anything i have ever bought from them.

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  • 10/10 Review by: Ally

    Excellent website with very good pricing and delivery options. Perhaps a suggestion would be to use couples in videos to talk about their purchases or use customer reviews more visibly. Make it less of a taboo to buy a sex toy!

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  • 10/10 Review by: ciyasoon

    Provide a service and products second to none .

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    Lovehoney make shopping easy. pleasurable and fun , a great service and prices, why would you look anywhere else ?

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    Lovehoney
    Merchant response:
    Hi there, Thank you kindly for taking the time to leave such lovely feedback! I'm glad to hear you are happy with our product range and services. If you do have any questions in the future please don't hesitate to get in touch with us via phone, email or livechat. Kind regards Dani Lovehoney Customer Care
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    Full review