Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
77,232 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.1 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.7 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.1 /10
Reviews

Customer reviews for Lovehoney

  • 10/10 Review by: Chris

    Lovehoney in my opinion provide a very good discreet service with very reasonable prices. They are efficient & friendly when contacted, good customer satisfaction is given & is very important in order to keep those customers!

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    Lovehoney is a very good company, they try very hard to give complete customer satisfaction, I have ordered a few products from them & can highly recommend not only the products but their service also. When you are dealing with Lovehoney you expect...

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  • 10/10 Review by: PurringTiger

    Fantastic offers and loyalty rewards, makes buying a cheeky puchase hard to resist!

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  • 6/10 Review by: Cupcake121

    Delay in delivery was post office not lovehoney so you have no control over. In future will allow longer and not order items I want in a hurry

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  • 8/10 Review by: noodles

    great system, I love getting discounts though

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  • 10/10 Review by: Playmate

    i saw this company advertised in a mag and thought id go online and look. a lot cheaper than ann summers and a great range of clothes and toys etc. really fantastic choice! very very happy and will be ordering something every month when i get paid!...

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    I luv lovehoney. Best sexy shop ever! Cant get enuf of their products! Sure spiced up my life! X

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  • 10/10 Review by: Lily

    The one problem I had was with adding a discount code. Then, when I had managed to add the code, I only wanted to spend £10, but with the code I couldn't get free delivery. So ended up spending a little more than had planned.

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  • 10/10 Review by: aidie

    I have found you very descret and promt no hassle huge range of toys and easy too order with no fuss.

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  • 10/10 Review by: AR

    Very quick delivery, usually arrives before its due. Very Efficient with shipping. Everything was good quality at an affordable price. Great Bargains!

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  • 10/10 Review by: chippyg

    My wife is size 16. This size is very frequently at the top end of a size range e.g. 6-16 or at the bottom end of a range e.g. 16-24. It is very difficult to buy clothes with confidence that they will fit. It would be helpful if your most popular...

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  • 10/10 Review by: debs

    it was easy and simple to look at and order

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