Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
93,728 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    9.1 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 10/10 Review by: Verified customer

    No problems have ever occurred using the Lovehoney service or their products, delivery is always smart & efficient. Their products live up to expected quality & performance, for someone like myself getting on in years with no partner they help me...

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  • 9/10 Review by: NQ

    Great site with amazing deals

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  • 8/10 Review by: busnorpan

    The one thing I would like you to stock up on is the Hitachi Magic Wand. I am about to buy one and would have liked to be able to buy it from Lovehoney.

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    Lovehoney
    Merchant response:
    Hello, Thank you for taking the time to leave feedback. Unfortunately we do not stock the Hitachi Wand. You can find other similar wand vibrators by visiting this page on our website http://www.lovehoney.co.uk/sex-toys/vibrators/magic- wand-vibrators/ If you have any questions, please contact us on customercare@lovehoney.co.uk. We are available 24/7 Kind regards, Tracey Lovehoney Customer Care
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  • 10/10 Review by: plumstead santa

    excellent stock discretely delivered

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  • 6/10 Review by: omkfy

    Have found that a number of items are regularly out of stock e.g large vampire gloves

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  • 10/10 Review by: Ladysmall

    great company very good service excellent produces

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  • 10/10 Review by: Sham

    Excellent service and products of good reliable quality, definitely use again

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  • 10/10 Review by: Kai

    A well organised site with great deals that change often, good product pricing, and excellent descriptions. If only the reviews were view-able by rating without going having to manually enter a page number into the URL! Delivery is always on time...

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  • 10/10 Review by: kussy

    First time ordered for my self, never used toys before , but seems my new man would like me two so will give it ago 😊

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  • 10/10 Review by: Shazzer

    I've always been very happy with products purchased from lovehoney. There's a lot of products to suit many people of all ages & requirements. The products come with discrete package. Many items have a video of useful information to enable through...

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