Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
76,753 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.1 /10
  • Design of site
    9.1 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.7 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.1 /10
Reviews

Customer reviews for Lovehoney

  • 10/10 Review by: S

    Impressed by the service provided, everything I'm interested in purchasing is always in stock, the delivery speed is always prompt and I have never had any issues with returns or faulty goods. I have recommended yourselves on a number of occasions...

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  • 9/10 Review by: Mr C

    Good site and product range. Discreet and speedy delivery.

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  • 10/10 Review by: Aurora

    Brilliant website with great items- sure to keep me entertained on a night in ;)

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    Lovehoney
    Merchant response:
    Hi, Thank you for taking the time to leave us feedback we are always pleased to hear from happy customers..!!!! Any questions or queries about products etc please feel free to contact out Customer Care Team who will be happy to help you. Warm Regards Karen Lovehoney Customer Care
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  • 10/10 Review by: Bunny

    Fantastic Website - the best thing is the choice and that you can watch a video to see what the product looks like - nobody wants anything to small or big!!

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  • 10/10 Review by: o0ZarF0o

    Always good value, always discreet. Free delivery by royal mail is great.Had a faulty vibrating wand exchanged without any quibble after over 6 months, even though i'm pretty sure my Horny woman burned it out...I simply purchased her a new Wand, but...

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  • 10/10 Review by: tracysue.

    I had a bullet from you in the past,unfortunately someone stole it. It was a very powerful and yet quiet vibrator that gave me and my partner lots of pleasure. I also remember it being very cheap.

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  • 10/10 Review by: Verified customer

    thanks Lovehoney, it's the fun honey that keeps me young at heart.!!

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  • 10/10 Review by: JJ

    great site , would recommend to all

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  • 8/10 Review by: Ame D

    Great selection!

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  • 10/10 Review by: Nick

    Lovehoney is the most reliable and enjoyable consumer company that I have bought products from. I rarely consistently buy products from anywhere else, but with the great deals and amazing products that Lovehoney has to offer, it's very hard not to...

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    Lovehoney
    Merchant response:
    Hi, Thank you for taking the time to leave us feedback we are always pleased to hear from happy customers..!!!! Any questions or queries about products etc please feel free to contact out Customer Care Team who will be happy to help you. Warm Regards Karen Lovehoney Customer Care
    Full review
    Full review