Lovehoney

Lovehoney reviews

Outstanding
Outstanding: 9.4/10
78,649 customers have rated this store since 2004
Customer Certified
Customer Certified
Lovehoney
  • Address: Lovehoney Ltd Unit A, Locksbrook Road, Bath, Avon, BA1 3EN, UNITED KINGDOM
  • Tel: 0800 915 6635
  • Online: customercare@lovehoney.co.uk

Sexy and secure adult shopping. LoveHoney sells a wide range of sex toys, lingerie, erotic gifts, condoms, lubricants, books and DVDs. Price promise, same-day despatch, free delivery and total privacy guaranteed. Winner of DTI Best Ecommerce Site Award 2004.

Lovehoney ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.2 /10
  • Product selection
    9.2 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.5 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.4 /10
  • Variety of shipping options
    9.3 /10
  • Charges stated clearly
    9.7 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.4 /10
  • Product met expectation
    9.2 /10
Reviews

Customer reviews for Lovehoney

  • 10/10 Review by: CrazyTattooGirl

    I've always been a big fan of Lovehoney as the website is brilliant, easy-to-use and navigate, the prices are brilliant and they generally always have stock of what I want.

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    Lovehoney
    Merchant response:
    Hi there, Thanks for taking the time to leave such lovely feedback It is always good to hear from a satisfied customer. I'm glad you are happy with the products and service we offer, but if you do have any questions do let us know on customercare@lovehoney.co.uk Kind regards, Michael Lovehoney Customer Care
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  • 10/10 Review by: Feoa

    Thank you so much for having a quick and easy returns process. It makes all the difference when deciding whether or not to try something new. It's the main reason I reccommend lovehoney to my friends.

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  • 10/10 Review by: fbconnor

    Lovehoney was very quick to find when browsing the internet. I found that Lovehoney has more of a selection of toys at competitive prices, then most other leading suppliers. We have only purchased a small number of toys to date, but we are just...

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  • 10/10 Review by: thunderzip

    Some awesome toys produced and sold by Lovehoney. Site is very good but could be hugely improved by an adults-only area with live demonstrations of the toys in action. It might seem a bit 'pornographic' but it would really help people to make the...

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  • 10/10 Review by: smeghead

    Fast easy process good web site

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  • 10/10 Review by: Kitten

    Bondara can be cheaper

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  • 10/10 Review by: Mr Grey

    Found It a fantastic experience and my partner will love the products!Merry Xmas and a Happy New Year!

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  • 9/10 Review by: tom

    I am a married man with gran kids and i do not want you emailing me. i will come to your site when i need something thank you

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  • 10/10 Review by: shell79

    Fantastic site with lots of variety....had a few items now that I'm very happy with. I was recommended to the site from a friend and can honestly say I'm glad I used this site.

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  • 10/10 Review by: art5

    Easy to use site and clear payment and delivery instructions

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