Crucial Detailed Customer Satisfaction Ratings
Store Details
Detailed Store Ratings
Crucial
/mid--122850/store
Shopzilla Certified
Over 175,000 customers have rated this store since 2005
Over 175,000 customers have rated this store since 2005
|
9.5 out of 10 |
Would shop here again Likelihood to buy again from this store |
|---|---|
|
9.5 out of 10 |
Overall rating Overall experience with this purchase |
Pre-Ordering Satisfaction
|
9.0 out of 10 |
Ease of finding what you are looking for How easily were you able to find the product your were looking for |
|---|---|
|
9.0 out of 10 |
Selection of products Types of products available |
|
9.0 out of 10 |
Clarity of product information How clear and understandable was the product information |
|
8.6 out of 10 |
Prices relative to other online merchants Prices relative to other web sites |
|
8.5 out of 10 |
Overall look and design of site Overall look and design of the site |
|
9.0 out of 10 |
Shipping charges Shipping charges |
|
8.8 out of 10 |
Variety of shipping options Desired shipping options were available |
|
9.3 out of 10 |
Charges stated clearly before order submission Total purchase amount (including shipping/handling charges) displayed before order submission |
Post-Fulfillment Satisfaction
|
9.6 out of 10 |
Availability of product you wanted Product was in stock at time of expected delivery |
|---|---|
|
9.3 out of 10 |
Order tracking Ability to track orders until delivered |
|
9.6 out of 10 |
On-time delivery Product arrived when expected |
|
9.6 out of 10 |
Product met expectations Correct product was delivered and it worked as described/depicted |
|
9.1 out of 10 |
Customer support Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue |
Symbol Key
Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.
Outstanding
Good
Satisfactory
Poor