Complete Outdoors Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.9 8.9 10
Complete Outdoors
Shopzilla Certified Ribbon Shopzilla Certified
Over 1,000 customers have rated this store since 2005
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9
Customer Support: 8.6
Products Met Expectations: 9.2

*Ratings are for the past 365 days only.

Symbol Key

Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Complete Outdoors

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-16
I found this company's website and ordering process excellent, and am delighted with the product I ordered. I shall certainly visit the site again for any related requirements.
10 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-16
In the days of automated online selling, it is nice if companies can add a personalised touch to an order. This is the only thing missing in the experience of shopping with Complete Outdoors in my opinion.
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-11
excellent service and very competitive pricing. recommended.
10 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-04-24
there was one small item missing in the product but I contacted complete outdoors and they were very helpful and the part is on its way.this was not there fault but the manufacturer so I could not blame them for the part that was missing.
9 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-04-24
It would have been helpful to have received a 'product despatched' type of email. I was unable to log into the account to check status of order. 'Forgot password' did not work and checked email filters in case email had been recorded as spam, but...
6 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-04-13
Easy to use website, good product availability, reasonable price and straight forward transaction with prompt delivery - can't ask for much more!
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-03-31
Excellent product,great price, delivered on time..what's not to like ?
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
2013-02-24
Great service so far, I need to return one item for a refun as is not suitable. I have already placed another order with this company but one of the items is not in stock.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-02-16
A good experience. Pleased with my shoes. Only down side is that is was a signed for parcel and that is a nuisance as cannot be left with a neighbour apparently and entailed a trip out to our local sorting office to collect my parcel.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-02-13
Fantastic company!! One email was sent to ask if an out of stock item would be available soon and within 10 minutes I had a response to say there was one left and it was on the site to purchase!! Very polite, very quick, super fast delivery, great...
10 10