Furniture Choice Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9 9 10
Furniture Choice
Shopzilla Certified Ribbon Shopzilla Certified
Over 100 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 8.8

*Ratings are for the past 365 days only.

Symbol Key

Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Furniture Choice

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-05-22
Really pleased with my purchase, excellent value, very happy customer.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-05-21
This was a very easy purchase , it arrived on time,free of delvery charge and I recieved it within two days.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-05-20
Great product and great service. The delivery guys were outstanding. The sofa only just fitted my doorway and they were very patient and understanding after carrying it up 3 flights of stairs. Would recommend as service was seamless from start to...
10 10
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
Read full review
Online Shopper
2013-05-19
Table was a lot lighter in colour than expected
8 10
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
2013-05-18
Furniture still packed as due to move house end of the month.
6 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-05-12
First class online shopping experience from ordering to delivery
10 10
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review
Online Shopper
2013-05-12
The assembly of the furniture was a lot more extensive than I expected. Took several hours and the chairs were particularly difficult to put together.

Furniture Choice has posted a response to this review.  

7 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2013-05-04
Issue with Premium Delivery but immediate and positive response from customer services so very happy.Could possibly make it clearer that building from flat pack takes quite a time but instructions were easy to follow and very happy with finished...
9 10
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review
Online Shopper
2013-05-03
i am a severly disabled 67 yrs old pensioner and ordered this love table and 4 chairs it said easy assembly, and when it came it was completely flat pack so icould not accept it,they gave me a refond £30 less, i was horrified, i spoke on the phone...

Furniture Choice has posted a response to this review.  

10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-05-01
Although the original item had to be returned due to a fault, customer service was brilliant. No quibble, and a replacement sent out very quickly. Thank you
10 10