Normans Musical Instruments Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2
Normans Musical Instruments
Shopzilla Certified Ribbon Shopzilla Certified
Over 2,500 customers have rated this store since 2007
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.3
Customer Support: 9.1
Products Met Expectations: 9.3

*Ratings are for the past 365 days only.

Symbol Key

Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Normans Musical Instruments


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-05-08
This Item Was Cheaper because of damaged packaging but on inspection the Item itself is fine. I live many miles from Burton-on-Trent but the delivery was on time.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-04-27
I received an ad on the e-mail from Normans, where it said that the cornet had a "rose copper bell", which is not true, it is all siver, and a small dent "which has been repaired". that was not true, nothing has been done to it, but does not affect...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2012-04-22
too many questions.stagg piano stand had one rubber cap missing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-04-22
We're absolutely thrilled with our Yamaha YDP161 digital piano, Yamaha matching bench, and headphones. Normans' sales department was very supportive and answered our questions fully over the phone, the price was the best we could find (we researched...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2012-04-02
Excellent Product. Very impressed with news update on delivery. DPD courierarrived at 2.40pm following a predicted arrival between 2pm and 3 pm - excellent delivery service too.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-04-01
Excellent and very prompt service and price
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-03-30
Very satisfied, excellent service.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
2012-02-11
My purchase was 5 music stands with carrying cases. i consider the cases a little too small as one has to strain the zip to fasten. from past experience of the same product the zips will burst in a very short time.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2012-02-11
first class service and product
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
2012-02-11
The original 'free' stand was totally incompatible with the keyboard. Initially Normans appeared to be 'immoveable', but a more senior member of staff resolved the issue to our complete satisfaction!