Normans Musical Instruments Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.8 8.8 10
Normans Musical Instruments
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Over 2,500 customers have rated this store since 2007
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.8
Customer Support: 8.6
Products Met Expectations: 9

*Ratings are for the past 365 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of Normans Musical Instruments

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-04-12
Good price, comparable to others, with additional free item. In stock and dispatched quickly, with alternative dates/times. I chose an alternative, which was confirmed immediately. I was given a one hour window, but it turned up IN THE FIRST...
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-04-12
Hassle free from order to delivery
10 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-04-07
I had specified my prefered methos of delivery and gave instructions which were not followed. However I really love the product.
7 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-04-06
I cannot speak more highly of this company. Their expertise in their considerable field is amazing.I knew nothing about digital piano accessories and they were fantastic. Got all the help I needed on email and sold me exactly the right product for...
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-03-08
Most Excelent TA
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-03-07
Bit apprehensive about ordering a digital piano online, but Normans are the biz.Good despatch communication with palletised delivery arranged when it suited us.The driver even called ahead of the delivery.Would definately recommend Normans to...
10 10
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
2013-02-28
Good catalog and the best prices I've found. Very fast delivery. Although my keyboard stand that I bought was dirty and with a broken plastic nut. Even so, surely again buy on Normans.
6 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-02-26
Very good service. Packed well and quick delivery. Would use again
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-02-24
I was recommended Normans Instruments by a friend so I knew they must be good. I thought the website was great, clear and easy to use. The whole process was very straight forward. My order was confirmed, I was then updated on when I would receive my...
10 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
2013-02-11
I still waiting for piano and response from Customer Support. Order Date: 30 jan 2013, today 12 feb and waiting.
1 10