Trust Hardware Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Rating in Progress 0 10
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

What does this mean?

*Ratings are for the past 365 days only.

Symbol Key

Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Trust Hardware

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-02-25
Good prices, goods in stock as advertised, very efficient ordering and invoicing, prompt delivery. Website is tricky to navigate and difficult to find the items I wanted.
8 10
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
2013-02-15
Sent an email. Did not get a reply. Phoned on a Saturday and held on for 20 mins only to find out later that you were not open (not on website. No message on phone) phoned back in a weekday. Got good service over the phone. Then had problems with...
1 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
2012-10-18
I ordered and paid for an item which was 'out of stock'.I will never ever use this merchant again. My time was wasted and I was inconvienced with no apology or regret.
1 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2012-07-29
Very efficient service for some HP parts that we were quite happy to have as "renew", we couldn't find elsewhere in the channel, and was (is) more than 30% dearer new. From a company that I had never previously heard of, - and which is only a few...
10 10