St John Street Cycles Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2
St John Street Cycles
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Over 10,000 customers have rated this store since 2008
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.3
Customer Support: 8.9
Products Met Expectations: 9.3

*Ratings are for the past 365 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of St John Street Cycles


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2012-05-19
Excellent service from SJS. It's just a pity PayPal have been a pain and messed up initial purchase. I'll not use PayPal again for similar purchases.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
2012-05-18
There were issues with just two of the many items I ordered - the others were fine:1) A Kyrptonite cable lock was damaged and also much more flimsy than I had expected. We had previously ordered the "with light version" (twice as much) which we are...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2012-05-17
Shipping was a little steady and the express options seemed expensive, especially when you consider Wiggle and Chain Reaction ship for free. However, if you're looking for something a little unusual, vintage or touring/commuting related SJS are hard...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2012-05-17
Very pleased with item, well made, fits good, does what i wanted it to, thanks.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2012-05-17
Postage charge for small orders perhaps a little high but worth it to know goods will be arriving quickly.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2012-05-16
SJS came recommended by a friend as it has a huge amount of stock, also for small parts and wasn't disappointed, this is exactly the case.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
2012-05-15
I was very unhappy at having to pay to return the goods i bought. Due to the idiosyncratic nature of shoe sizing, it is often impossible to be sure if a shoe will fit properly prior to trying it on. REturns should be free.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2012-05-15
Very helpful suggestion for solving my problem.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
2012-05-15
I recibe by mistake the wrong product. but it´s a nice product too.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2012-05-12
Very happy with service - quick delivery even though it was a bank holiday. Product packaging was spot on, I was informed by SJS customer service at every stage the order was at - Great service thanks!