Wayfair.co.uk Report Card and Customer Reviews
Store Details
Store Ratings* Summary
Overall Rating:
10
10
Wayfair.co.uk
/mid--201536/store
Shopzilla Certified
Over 2,500 customers have rated this store since 2009
Shopzilla Certified
Over 2,500 customers have rated this store since 2009
| Would Shop Here Again | On Time Delivery |
Customer Support |
Products Met Expectations |
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*Ratings are for the past 365 days only.
Symbol Key
Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.
Outstanding
Good
Satisfactory
Poor
Reviews of Wayfair.co.uk
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-20
You are a new site to us, and we are very impresed.
10
|
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-20
Order was on time but was given 49 minutes notice of delivery. The product was clearly already opened and re-packaged. It had a significant scratch on the chrome. I spoke to customer services who were very good and are going to send a replacement...
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-19
Found it very difficult to get into!!
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-19
I know that someone is always available to talk to & any query is dealt with straight away the best customer service I've ever had.I will continue to recommend them but its a shame that older folk (my parents) who do not use computers wouldn't know...
10
|
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-18
My purchase was delivered to my next door neighbours, no card was posted through my door to let me know this had been done
10
|
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-15
Good range of products and excellent delivery
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-13
Excellent delivery service items arrived before due date,lots of information very good product.
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-13
The packaging was totally inadequate, resulting in the contents being severely damaged and thus unusable. The damage included the main table being smashed into two pieces! I notice some reviews also state that the item arrived badly damaged. Clearly...
10
|
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-12
I was expecting the product to arrive sooner and the delay was not with the courier.
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-10
This order was a split deliveryUK Mail didn't deliver on time and their website was unhelpfup and telephone customer service support is un-contactable. UPS were fantastic and delivered on timeProduct is great - just waiting for my electrician to...
10
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