Wayfair.co.uk Report Card and Customer Reviews
Store Details
Store Ratings* Summary
Overall Rating:
10
10
Wayfair.co.uk
/mid--201536/store
Shopzilla Certified
Over 2,500 customers have rated this store since 2009
Shopzilla Certified
Over 2,500 customers have rated this store since 2009
| Would Shop Here Again | On Time Delivery |
Customer Support |
Products Met Expectations |
|---|---|---|---|
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*Ratings are for the past 365 days only.
Symbol Key
Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.
Outstanding
Good
Satisfactory
Poor
Reviews of Wayfair.co.uk
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-23
Good service and systems will use again
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-22
I have received 4no wrong items at the wrong time after booking a specific date over the phone.I have emailed about the wrong items but still waiting to hear back.
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-22
Wrong item was delivered but problem resolved very quickly and efficiently.
10
|
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-21
I think Wayfair is a splendid resource with a fantastic variety of quality goods. The postal services they use do not always have the best tracking. I'm currently furnishing a house and it helps a lot to know when items are due to arrive rather than...
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-20
You are a new site to us, and we are very impresed.
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-20
Order was on time but was given 49 minutes notice of delivery. The product was clearly already opened and re-packaged. It had a significant scratch on the chrome. I spoke to customer services who were very good and are going to send a replacement...
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-19
Found it very difficult to get into!!
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-19
I know that someone is always available to talk to & any query is dealt with straight away the best customer service I've ever had.I will continue to recommend them but its a shame that older folk (my parents) who do not use computers wouldn't know...
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-18
My purchase was delivered to my next door neighbours, no card was posted through my door to let me know this had been done
10
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
Read full review |
Online Shopper
2013-05-15
Good range of products and excellent delivery
10
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