Archers Sleepcentre Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 7.9 7.9 10
Archers Sleepcentre
Shopzilla Certified Ribbon Shopzilla Certified
Over 1,000 customers have rated this store since 2009
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 7.7
On Time Delivery: 8.2
Customer Support: 7.4
Products Met Expectations: 8.2

*Ratings are for the past 365 days only.

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Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of Archers Sleepcentre

Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
2013-05-15
I ordered a bed and mattress to be delivered on Monday 13th May. The bed frame was delivered on time but there was no mattress. I made contact with Archers customer servive and was told that there was a system error and the mattress had been missed...
4 10
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-05-15
We are very happy with the products supplied. However we were confused when on chasing up our order by email having heard nothing further on a delivery date we were told that Archers Sleepcentre would refer back to the supplier. We thought that the...
8 10
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
2013-05-14
Cancelled order as told 5 to 7 days for delivery but not told item out of stock. Waited 12 days for delivery, then cancelled.
10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-14
Easy ordering. Delivered on time and good packaging.
10 10
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-05-12
Next day delivery - unbelievable! but TRUE!
8 10
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 3 Products Met Expectations
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Online Shopper
2013-05-10
The packaging of the headboard I received was damaged, and when we came to put it together one of the bolts was missing, my husband has since been out and bought new bolts, also the colour was a lot darker than it looked on line
3 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-09
Being an older lady I was disappointed that the item came by courier and I struggled to get it upstairs.
9 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
2013-05-08
Product was delivered and delivery men were rude to my partner and the product was broken. My partner had taken the day of work as an exact time or time slot was not given and when we phoned up to tell customer service about needing a new headboard...
1 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
2013-05-06
Ordering and confirmation of my daughter's new bed was quick and easy. I paid an additional £20 for a Saturday delivery. Saturday afternoon came and went & there was no sign of the new bed. I queried the delivery twice with customer services & the 2...
1 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-05-05
I contacted them about missing parts and they resolved the issue very quickly
9 10