Nigel O'Hara Diamond Jewellers Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1 9.1 10
Nigel O'Hara Diamond Jewellers
Shopzilla Certified Ribbon Shopzilla Certified
Over 1,000 customers have rated this store since 2010
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.6
Products Met Expectations: 9.4

*Ratings are for the past 365 days only.

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Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Reviews of Nigel O'Hara Diamond Jewellers

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-15
My only concern about the order was that the warranty card from my citizen watch was missing from the box. After a call to support it was sent out second class next day.
9 10
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
2013-05-08
The article was advertised and sold with a gift (pair of earrings) , however these were not send along.
4 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-08
I have found their prices very competitive & their range of watches very good. The service was excellent.
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-08
First class serviceExcellent pricingFast deliveryWhat more could you want?
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-06
very good!
10 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-05-04
This is the second purchase and as before everything came as described........very pleased
10 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
2013-04-29
Online order placed on 18/04, heard nothing, phoned company on 25/04. Person I spoke to was unable to explain delay, said she would investigate and phone back. She did to say there was only one watch available to meet my order, it was faulty and had...
2 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-04-29
Thank you! Was a great buying experience and I love the watch, everything was great and the delivery was perfect, although the tracking was incorrect the item was delivered in the correct time frame and overall I am very happy with my purchase....
10 10
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
2013-04-27
Could you pleas send the battery ordered.Thank you.
1 10
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
2013-04-20
Good product but poor on the customer service aspect.They offer engraving but do not explicitly state that the watch will not be engraved, instead provide an engraving plate with is pretty much useless.Customer support follow the line of "it's all...
3 10