Halfords Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.6 8.6 10
Halfords
Shopzilla Certified Ribbon Shopzilla Certified
Over 100 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9
Customer Support: 8.1
Products Met Expectations: 8.9

*Ratings are for the past 365 days only.

Symbol Key

Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Halfords

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2013-03-23
Lovely bike my daughter is going to have a great birthday
10 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2013-02-04
Overall very good experience on this occasion, product was in stock, on sale and delivered quickly for free.
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-07-11
I was going to collect product from Halford straighton, however when I phoned them I was told the product wasn't instore after getting a text to tell me it was. I then had to go back on line to order it. Delivery was on time and good.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-07-05
Very pleased with the web site and ordering procedure. Staff were very helpful in the shop when I collected the order and I was dealt with quickly and efficiently.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review
Online Shopper
2012-06-26
The bicycle was built up in store and my husband collected it, Upon examination there were a few minor faults and as the bike is for my 9yr old daughter the assistant sorted them. Very well done Halfords of Kings Lynn.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-06-21
I bought a bike from Hallfords so once I had picked it up I rode it home it was very nice. Later the same day I went on a bike ride with my family and just as we started we noticed that my back tyre was flat . We went back to pump it up, by the...
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-06-19
Excelent product/delivery
9 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
2012-06-18
part of the order was not sent but the manger sorted it out with a better product
9 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
2012-06-16
Was sold a case and home charger from the shop but had to return these as they do not fit the tom tom world live so I have lost out on purchasing these items for half price as halfords do not sell these accessories, the sales person checked online...
9 10