Orvis

Orvis reviews

Good
Good: 8.8/10
20,428 customers have rated this store since 2004
Customer Certified
Orvis
  • Address: 178 Conservation Way Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk

Orvis ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.7 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.7 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    7.6 /10
  • Design of site
    8.7 /10
  • Shipping charges
    6.8 /10
  • Variety of shipping options
    7.5 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.3 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.7 /10
  • Product met expectation
    8.8 /10
Reviews

Customer reviews for Orvis

  • 9/10 Review by: Verified customer

    I have mainly purchased fishing products from Orvis so I though I would try out some of your clothing

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  • 9/10 Review by: IAIN

    Always satisified with my purchases from Orvis. Good selection of clothing and very good quality. Delivery is always as stated. My favourite online store.

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  • 9/10 Review by: Ailsa

    Reasonable range of styles, excellent quality. As a professional dress-maker I appreciate well finished garments.

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  • 10/10 Review by: Spey

    Doug from your Customer Service was very helpful and I think it's a great idea to be available online for your customers in the evenings, thank you!It was also a nice surprise to see the special offer 30% off and a free delivery, this is why I...

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  • 10/10 Review by: Verified customer

    Their clothes are good quality. We only tend to buy during sales events as the items we really like are usually quite expensive out of the sales.

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  • 6/10 Review by: Poshshopper

    20% off offer a bit misleading as I thought I would get if off the item I ordered.

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    I did not think the instructions for returning by post were clear and rang for help re this. Also the top was not at all attractive colourwise.

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  • 4/10 Review by: Grace

    The main reason I am unlikely to order again from Orvis was the high price of returning items. I am moving rapidly towards only ordering from companies who offer free returns. I would rather pay a bit more for an item I decide to keep, but I do not...

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  • 9/10 Review by: Verified customer

    I am impressed with the quality and styles at Orvis. I like the classic cut and wearability. The prices are not cheap but the clothes do merit the outlay. T buy in a sale is a bonus.

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  • 9/10 Review by: Bob

    A delightful and most helpful Company. First class products and service to match.

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    A company with unusually high standards with regard to customer relations and customer satisfaction. They go to great lengths to satisfy and support the requirements of their customers. In my long experience I have never seen their customer concern,...

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  • 10/10 Review by: kivinprod

    Good service and fast delivery. Orvis could offer free delivery on spending certain amount on products.

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