Orvis

Orvis reviews

Good
Good: 8.8/10
20,534 customers have rated this store since 2004
Customer Certified
Orvis
  • Address: 178 Conservation Way Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk

Orvis ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.9 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    7.7 /10
  • Design of site
    8.8 /10
  • Shipping charges
    7.0 /10
  • Variety of shipping options
    7.7 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    8.2 /10
  • On time delivery
    8.8 /10
  • Customer support
    8.9 /10
  • Product met expectation
    8.8 /10
Reviews

Customer reviews for Orvis

  • 10/10 Review by: Verified customer

    Beautiful products for dogs - have been eyeing them up for ages - but the cost is significantly higher than competitors. Treat from my mother in law for her grand dog as he hates his current bed! Not sure I would have been able to justify the cost...

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  • 9/10 Review by: ella

    I usually shop at the Orvis Store in Kelso. The staff is extremely helpful, knowledgeable and friendly.

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  • 10/10 Review by: Cathie

    Products that I buy are of high quality although I usually wait for the sale items. I find the sale structure irritating with several options of new to sale, clearance etc, etc, when all I want to know is what and how much! I love the pet products...

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  • 8/10 Review by: caz

    Find service excellent and garments good quality

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  • 10/10 Review by: lucky13tm

    Had to speak with online lady as need to update my address details. This was done very quickly and easily

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  • 9/10 Review by: Verified customer

    At the age of 36 I'm probably a little young for Orvis's target demographic. That is the impression I get from the layout of the catalogue but there are still a fair few items that tempt. I imagine I will continue to be an occasional customer but I...

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  • 9/10 Review by: Ann c

    I would be happier if you could deliver more quickly. Very slow compared with other companies. Also yesterday you offered £10 reduction if I gave my e-mail address and I keyed it in but could not complete my order until today so it would have...

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  • 8/10 Review by: rf

    Great customer service but the website is a little clunky. Plus, need more pictures of the clothing (i.e. the back pocket of pants).

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  • 1/10 Review by: Jan

    I have purchase a few things from Orvis over the last few years but shall not do so in the future.The clothes are fairly pricey which is OK as long as the garments are satisfactory.I have now received 2 garments which bear no resemblance to the...

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  • 9/10 Review by: Keith

    Brilliant

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