Rimmer Bros Report Card and Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9 9 10
Rimmer Bros
Shopzilla Certified Ribbon Shopzilla Certified
Over 10,000 customers have rated this store since 2009
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 9.2

*Ratings are for the past 365 days only.

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Shopzilla Certified Ribbon Shopzilla Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to Shopzilla.co.uk directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Rimmer Bros

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
2013-06-18
I was pleased with Rimmer Brothers, but the tracking information was non existent/not very easy to understand/follow.
8 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-06-18
I am waiting for a backorder, but the other items arrived very quickly and a competative price. I was kept up to date re: the order thank you for the great service which I shall definately be usign again. I have already spread teh word of your...
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-06-18
Thank you, you had a piece I needed an didn't even know it was available. So thank you, and great service. Rick Todd
10 10
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
2013-06-18
I ordered "Wiper Motor & Mechanism Assembly" but only got the motor. A picture and a better explanation would have helped.I ordered OEM bushings but got aftermarket bushings (for less price), but I wasn't asked if I would like to change my order.
7 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-06-18
Ordered at 3pm and still made next day delivery. Superb service!
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-06-18
Returned item was due to my ordering wrong part.
10 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-06-17
excellent, fast delivery
10 10
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-06-17
Due to DPD/Interlink carrier restrictions they are unable to send paint/aerosol or hazardous products, so they are unable to send me the Jaguar transmission oil. I that case I hope that they solve other carrier which are able to transport hazardous...
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
2013-06-17
Great service and very helpful staff.
9 10
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2013-06-17
While I like and use Rimmers Products this is the first time I have ordered by Email and I was very disapointed to find that it took from order on 11/6/13 to the 17/6/13 to get the parts order to me.My order was only processed on 13/6/13 after I...
8 10