Sarenza UK

Sarenza UK reviews

Good
Good: 8.3/10
1,610 customers have rated this store since 2009
Customer Certified
Sarenza UK
  • Address: 27/29 rue de Choiseul Paris, FR, 75002, FRANCE

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Sarenza UK ratings

Summary

  • Overall rating
    8.3 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.6 /10
  • Clarity of product information
    8.3 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.2 /10
  • Design of site
    8.4 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    8.3 /10
  • Charges stated clearly
    9.0 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Sarenza UK

  • 3/10 Review by: Verified customer

    I found the size 5 shoe to be small in size. This is not an issue with other shoes companies. I also have found the return disappointing as the "collect" is nearly 2 miles away. You need a closer collect point in Horndean or Clanfield.

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  • 1/10 Review by: Verified customer

    Very disappointed that it wasn't stated clearly that they only stock NARROW fit Birkenstocks. It's normal to be expecting to get a regular fit when it's not specified. Waste of time, first time using them, won't do it again.

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  • 10/10 Review by: Verified customer

    Wow. Free delivery? That's amazing! Will be shopping with Sarenza from now on purely because of this!!

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  • 10/10 Review by: Lulu

    Best customer service I have ever experienced

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  • 9/10 Review by: Goody two shoes

    Sarenza is a great place to buy shoes they have a lovely selection, customer service is excellent and delivery is very quick. Unfortunately I have had to send shoes back which I really liked (tight) and have not been able to exchange them because...

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  • 7/10 Review by: Kimmy

    Service could be quicker by that I mean delivery times

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  • 7/10 Review by: z

    Dispatch time took long

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  • 10/10 Review by: Verified customer

    interesting choices of shoes. easy return and replacement with different size.

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  • 10/10 Review by: Loulou

    So far my dealings with Sarenza have been exceptional. Great customer service!

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  • 1/10 Review by: sar

    Well. Products look amazing but like most other personal items I have to say, go to a shop[ and try them on, simple!!!

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