Sarenza.co.uk

Sarenza.co.uk reviews

Good
Good: 8.0/10
1,552 customers have rated this store since 2009
Customer Certified
Sarenza.co.uk
  • Address: 27/29 rue de Choiseul Paris, FR, 75002, FRANCE

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Sarenza.co.uk ratings

Summary

  • Overall rating
    8.0 /10
  • Would shop here again
    7.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.3 /10
  • Product selection
    8.0 /10
  • Clarity of product information
    7.9 /10
  • Product availability
    8.1 /10
  • Prices relative to other online retailers
    7.9 /10
  • Design of site
    8.2 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    8.1 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    7.4 /10
  • On time delivery
    7.4 /10
  • Customer support
    7.7 /10
  • Product met expectation
    7.5 /10
Reviews

Customer reviews for Sarenza.co.uk

  • 10/10 Review by: fan

    superb ! fantastic service, bit slow on delivery but product unique and sales good! really love this website brilliant !

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  • 2/10 Review by: Ecooo

    I was sent narrow Birkenstocks. I would have expected that you would send the normal fitting as it is described as "NORMAL". This should be the usual item sent not narrow which is not the same as normal, regular, usual. I have had to return them,...

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  • 10/10 Review by: Judith

    Great choice of shoes & boots. I've already told my friends they won't need to go anywhere else. The free delivery & returns is great too.

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  • 10/10 Review by: Babydoll8

    Good service and free delivery and returns will make me shop again

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  • 10/10 Review by: Verified customer

    10/10 on site 10/10 customer service very good allround would recommend to people

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    very happy as usual

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  • 8/10 Review by: minicooper

    easy ordering and good prices.

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  • 10/10 Review by: d

    Great service thank you

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  • 1/10 Review by: Matt

    Sent me the wrong size twice. Now it's out of stock.

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  • 10/10 Review by: Verified customer

    Very easy to use!

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  • 10/10 Review by: PHIL

    First order wrong size put in box bloody terrible and totally pissed off

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    Extremely helpful staff if you have a question or problem

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    Sarenza.co.uk
    Merchant response:
    We sincerely apologise for the unusual mistake. You are welcome to return the incorrect shoes free of charge for a full refund.
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