Sarenza.co.uk

Sarenza.co.uk reviews

Good
Good: 8.1/10
1,585 customers have rated this store since 2009
Customer Certified
Sarenza.co.uk
  • Address: 27/29 rue de Choiseul Paris, FR, 75002, FRANCE

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Sarenza.co.uk ratings

Summary

  • Overall rating
    8.1 /10
  • Would shop here again
    8.2 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.3 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.1 /10
  • Product availability
    8.4 /10
  • Prices relative to other online retailers
    8.2 /10
  • Design of site
    8.5 /10
  • Shipping charges
    8.5 /10
  • Variety of shipping options
    8.4 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.2 /10
  • Product met expectation
    8.0 /10
Reviews

Customer reviews for Sarenza.co.uk

  • 9/10 Review by: JB

    Great service, thank you.

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  • 10/10 Review by: Sozziecat

    I always enjoy shopping for shoes with Sarenza, so much so that I rarely buy them anywhere else - great selection, great prices and all the brands I love, what's not to like?

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  • 1/10 Review by: Verified customer

    ordered a size 8, sent a 7.5 - not good enough

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  • 10/10 Review by: Locky

    Fantastic speedy delivery Shoes were perfect for my holiday...

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  • 1/10 Review by: first and last order!

    why the **** are you asking for my gender and annual income, bloody nerve! I wanna return shoes that you got wrong... how much profit do you make per year how many men/women do you have working for you? vital info for returning shoes right!

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  • 2/10 Review by: Verified customer

    First order, all fine except wrong goods sent, so time wasted, have to send goods back, No goods to use today, have to look for replacements. Not a good start for a new customer. Hopefully the refund goes through without any issues.

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  • 10/10 Review by: tartobaby

    I was really happy with the choice and the price. Was given a product code giving me 10 per cent off my order if it was over £60 which my order was. It wouldn't let me use the cod, just kept going into red and saying order has to be over £60

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  • 10/10 Review by: cat54

    A first class customer service; competitive prices; good choice of items

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  • 1/10 Review by: Steve

    Ordered fairly expensive boots (£143). 3 times the incorrect size was sent. Sarenza appear incapable of performing the simple task of sending the correct size. I can understand perhaps the first time but this has become pure incompetency.

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  • 10/10 Review by: Blossom

    I loved the look of these shoes - great for summer. However, when I tried them on, they were too narrow and tight for my foot. It really hurt to wear them. I didn't want to stretch or spoil them in any way, in order to make them fit As a seller,...

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