Sarenza.co.uk

Sarenza.co.uk reviews

Good
Good: 8.2/10
1,549 customers have rated this store since 2009
Customer Certified
Sarenza.co.uk
  • Address: 27/29 rue de Choiseul Paris, FR, 75002, FRANCE

...

Sarenza.co.uk ratings

Summary

  • Overall rating
    8.2 /10
  • Would shop here again
    7.9 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.2 /10
  • Clarity of product information
    8.0 /10
  • Product availability
    8.2 /10
  • Prices relative to other online retailers
    8.0 /10
  • Design of site
    8.3 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    8.1 /10
  • Charges stated clearly
    8.9 /10
Truck Icon

After order has been received

  • Order tracking
    7.8 /10
  • On time delivery
    7.7 /10
  • Customer support
    7.9 /10
  • Product met expectation
    7.8 /10
Reviews

Customer reviews for Sarenza.co.uk

  • 9/10 Review by: Liz

    It was a pleasure to shop, so easy to brows through compare to other sites. I will be shopping again with Sarenza and would highly recommend it to my friends.

    Shopping Cart Icon

    The Sarenza site was very easy to browse through, didn't have to spend hours looking for the product I wanted. Well done.

    Truck Icon
    Full review
  • 9/10 Review by: Mwah

    Nice products and varieties of goods to choose from.

    Shopping Cart Icon
    Full review
  • 1/10 Review by: PHIL

    First order wrong size put in box bloody terrible and totally pissed off

    Shopping Cart Icon
    Sarenza.co.uk
    Merchant response:
    We sincerely apologise for the unusual mistake. You are welcome to return the incorrect shoes free of charge for a full refund.
    Full review
    Full review
  • 9/10 Review by: sonia

    i think this is a good website, i really like the products on here and i will reccomend it to my friends and family, only problem i had was that i ordered a pair of converse in a size 5 i did not know it was for kids until i got it, this was because...

    Shopping Cart Icon
    Full review
  • 10/10 Review by: fely

    i like your product for my grandson specially the geox for kids.

    Shopping Cart Icon
    Full review
  • 2/10 Review by: sjafjones

    My purchase has been "registered" but I haven't actually bought it I'm told. This has happened before and the item never arrived and I wasn't told this until it was too late - I thought I'd bought some sandals that I wanted to receive before going...

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Verified customer

    Lots of choice and excellent aftersale/customer service!

    Shopping Cart Icon
    Full review
  • 7/10 Review by: clarebear

    I wanted to order an adult size pair of black Ugg boots, it wasn't clear that they were child size. I assume i will have to place another order to get the Uggs i want?

    Shopping Cart Icon
    Full review
  • 1/10 Review by: Bob

    God awful service you couldn't have mucked up my order more and considering it was my first ever order pretty embarrassing for you. Glad I haven't given you any of my money though because your customer service is as abysmal as your ability to...

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Chrissy

    I hate 'going shopping' but I know I can always find the footwear I need from Sarenza.

    Truck Icon
    Full review