Suttons

Suttons reviews

Good
Good: 8.6/10
279 customers have rated this store since 2009
Customer Certified
Suttons
  • Address: Woodview Road Paignton, Devon, TQ4 7NG, UNITED KINGDOM

Ordering Methods

  • Online

Special Features

  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Payment Methods

  • Mastercard
  • Visa

Suttons ratings

Summary

  • Overall rating
    8.6 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    8.0 /10
  • Variety of shipping options
    8.0 /10
  • Charges stated clearly
    8.0 /10
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After order has been received

  • Order tracking
    7.5 /10
  • On time delivery
    8.4 /10
  • Customer support
    8.0 /10
  • Product met expectation
    8.3 /10
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Customer reviews for Suttons

  • 5/10 Review by: Verified customer

    I don't believe that the discount was applied (eg. free delivery), even though the code was accepted? Please investigate?Regards

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  • 9/10 Review by: Verified customer

    A couple of the plants got damaged in transit

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  • 7/10 Review by: Verified customer

    I was told delivery would be in the middle of May. The item (chillian guava) arrived at the beginning of June. One or two days late is acceptable, but two weeks late I would have expected notice.

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  • 4/10 Review by: Verified customer

    the 1st part of the order was ok.I had to wait until mid MAY FOR THE LIME PLANT.I had to email when it hadn't arrived no one thought to tell me it would be late.The lime is tiny supposed to not get water logged and came saturated and in half a cup...

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  • 9/10 Review by: Verified customer

    I have always had good results from Suttons products

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  • 3/10 Review by: Verified customer

    The seeds were sent on time and were OK, though with a lower germination rate than I would have expected. The plugs were poor. Half of the Ruddbeckias were damaged in transit but the remainder are now growing. Most of the dahlias (received...

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  • 10/10 Review by: Verified customer

    I found this site very easy to use I only buy from people I trust and Suttons is one of them

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  • 9/10 Review by: Verified customer

    Always good looking plants, I'm very satisfied with the plants from Suttons, and continue to buy from them. One plant was missing from the delivery, and when I contacted customer service I got positive and pleasant answer.

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  • 10/10 Review by: Verified customer

    Very good website

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    I was impressed with the wide range of products availableable. I was able to purchase seeds not seen in the garden centres.

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  • 9/10 Review by: Verified customer

    Very good quality plants at a reasonable price, delivered on time

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