Variety reviews

Satisfactory: 6.2/10
607 customers have rated this store since 2010
  • Address: Unit 24 Business & Innovation Centre, Sunderland, Tyne & Wea, SR5 2TA, UNITED KINGDOM

Variety ratings


  • Overall rating
    6.2 /10
  • Would shop here again
    6.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.6 /10
  • Clarity of product information
    8.4 /10
  • Product availability
    7.0 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    8.2 /10
  • Shipping charges
    9.2 /10
  • Variety of shipping options
    8.0 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    5.7 /10
  • On time delivery
    6.1 /10
  • Customer support
    5.4 /10
  • Product met expectation
    7.7 /10

Customer reviews for Variety

  • 10/10 Review by: Gill

    My order was cancelled which I completely understand yet I am still awaiting refund to my account as stated - I would have thought this would have occurred by now- my question would be what are variety's terms for refunding money?

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  • 10/10 Review by: Edith

    Great service, excellent product, which wasn't available anywhere else, highly recommended!

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  • 9/10 Review by: dissatisfiedcustomer

    I have not received the items as the system defaulted to my home address and I was at work, my main complaint is that no one has responded to my emails and I have been unable to contact anyone on the phone to discuss the problem.

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  • 1/10 Review by: Susie

    I feel they were extremely poor at answering the phone a nd responding to emails. I had already contacted my bank about them seeking resolution when the refund came through a week after THEY cancelled the order.

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  • 1/10 Review by: Verified customer

    Appalling customer service. My emails were consistently ignored, phoning got me through to someone who had no idea what they were talking about and told me to just email. Issues were never resolved. Would never use this company again, and will be...

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  • 1/10 Review by: ange

    12 days later and im still waiting for order , i expected it for a birthday present for a friend , ive since had to buy her something else , fuming angry

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  • 9/10 Review by: basilsev

    Competitive prices offered by

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    best price for item and delivery within stated times, highly likely to re use this company

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  • 2/10 Review by: Stan

    I found the buying process very easy and the price was excellent.I checked other reviews about Variety and they reinforced my decision to purchase through them.The only difficulty I had was I lost the original link to the selling page.I had a little...

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    I ordered a Garden Summerhouse from Variety.The Variety website advert said delivery was free to the UK mainland. I live in Manchester.After the order was placed the Variety salesperson told me delivery would cost an extra £20. When I said this was...

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  • 9/10 Review by: Sal

    Came up by chance and am glad I did. Seems like a good company to buy from. Lets see when the delivery arrives and hope the product is 10%.

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  • 1/10 Review by: Mitch

    I found just what I have been looking for since seeing this item locally some months ago who sold out. Website was clear and payment was easy & swift. Looking forward to receiving my item :-)

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    I ordered an item fairly easily and my money was taken from my bank account straight away. Delivery was shown as 3-5 working days later. That was 29th July and it is now 12th August and I still have not received my item despite three chasing...

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