Variety

Variety reviews

Satisfactory
Satisfactory: 6.2/10
609 customers have rated this store since 2010
Variety
  • Address: Unit 24 Business & Innovation Centre, Sunderland, Tyne & Wea, SR5 2TA, UNITED KINGDOM

Variety ratings

Summary

  • Overall rating
    6.2 /10
  • Would shop here again
    6.0 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.6 /10
  • Clarity of product information
    8.5 /10
  • Product availability
    7.0 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    8.2 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    7.9 /10
  • Charges stated clearly
    9.0 /10
Truck Icon

After order has been received

  • Order tracking
    5.6 /10
  • On time delivery
    6.1 /10
  • Customer support
    5.4 /10
  • Product met expectation
    7.7 /10
Reviews

Customer reviews for Variety

  • 1/10 Review by: furious

    A total scam....takes money out when item is not in stock and then wont refund when item is never delivered

    Truck Icon
    Full review
  • 10/10 Review by: Gill

    My order was cancelled which I completely understand yet I am still awaiting refund to my account as stated - I would have thought this would have occurred by now- my question would be what are variety's terms for refunding money?

    Truck Icon
    Full review
  • 10/10 Review by: Edith

    Great service, excellent product, which wasn't available anywhere else, highly recommended!

    Truck Icon
    Full review
  • 9/10 Review by: dissatisfiedcustomer

    I have not received the items as the system defaulted to my home address and I was at work, my main complaint is that no one has responded to my emails and I have been unable to contact anyone on the phone to discuss the problem.

    Truck Icon
    Full review
  • 1/10 Review by: Susie

    I feel they were extremely poor at answering the phone a nd responding to emails. I had already contacted my bank about them seeking resolution when the refund came through a week after THEY cancelled the order.

    Truck Icon
    Full review
  • 1/10 Review by: ange

    12 days later and im still waiting for order , i expected it for a birthday present for a friend , ive since had to buy her something else , fuming angry

    Truck Icon
    Full review
  • 9/10 Review by: basilsev

    Competitive prices offered by variety.co.uk

    Shopping Cart Icon

    best price for item and delivery within stated times, highly likely to re use this company

    Truck Icon
    Full review
  • 2/10 Review by: Stan

    I found the buying process very easy and the price was excellent.I checked other reviews about Variety and they reinforced my decision to purchase through them.The only difficulty I had was I lost the original link to the selling page.I had a little...

    Shopping Cart Icon

    I ordered a Garden Summerhouse from Variety.The Variety website advert said delivery was free to the UK mainland. I live in Manchester.After the order was placed the Variety salesperson told me delivery would cost an extra £20. When I said this was...

    Truck Icon
    Full review
  • 9/10 Review by: Sal

    Came up by chance and am glad I did. Seems like a good company to buy from. Lets see when the delivery arrives and hope the product is 10%.

    Shopping Cart Icon
    Full review
  • 1/10 Review by: Mitch

    I found just what I have been looking for since seeing this item locally some months ago who sold out. Website was clear and payment was easy & swift. Looking forward to receiving my item :-)

    Shopping Cart Icon

    I ordered an item fairly easily and my money was taken from my bank account straight away. Delivery was shown as 3-5 working days later. That was 29th July and it is now 12th August and I still have not received my item despite three chasing...

    Truck Icon
    Full review