Wayfair.co.uk

Wayfair.co.uk reviews

Good
Good: 8.5/10
4,086 customers have rated this store since 2009
Customer Certified
Wayfair.co.uk
  • Address: Wayfair Stores Ltd, Lyrr Building 2 Mervue Business Park, Galway, Ireland, 00000, IRELAND
  • Tel: 0808 120 8481
  • Online: service@wayfair.co.uk

Ordering Methods

  • Online
  • Phone 0800 917 7545
  • Toll Free 0800 917 7545

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Ground

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa

Wayfair.co.uk ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.7 /10
  • Clarity of product information
    8.3 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.4 /10
  • Shipping charges
    9.0 /10
  • Variety of shipping options
    7.9 /10
  • Charges stated clearly
    9.0 /10
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After order has been received

  • Order tracking
    8.4 /10
  • On time delivery
    8.6 /10
  • Customer support
    8.3 /10
  • Product met expectation
    8.6 /10
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Customer reviews for Wayfair.co.uk

  • 2/10 Review by: Paddy

    Goods seem to be reasonably priced.I still await my first order so will find out about delivery and quality son enough I hope.

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    Delivery service by Panther and thereafter customer services let the company down badly!

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  • 8/10 Review by: Verified customer

    It suggested we already had an account when we'd never heard of Wayfair. Saw an ad on the tv.

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    OK company, but website needs a little attention.

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  • 10/10 Review by: OAP

    I only have one thing really that would help. A date of price expiry. This would help a great deal when planning things for the home in comparison to present and future finances. I am not always able to afford something immediately and some kind of...

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    I am absolutely thrilled with the service, the delivery and the goods received from you so much so that I have ordered further goods from you. These were ordered via your customer care as a slight problem with a code I had for discount and I cannot...

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  • 10/10 Review by: Caymannjm

    Previous order was really nice stuff

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  • 8/10 Review by: Tes

    Easy to use website interface with many stylish poducts, for a fair price.

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  • 10/10 Review by: Gremlin

    It was the first time I have bought from Wayfair and I was really disappointed at the goods that arrived and needed to be returned. The company could not have done more to deal with the issues in a speedy, professional manner. I went from wishing I...

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  • 10/10 Review by: Verified customer

    Second time I've used wayfair and it all went very well and found just what I wanted!

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  • 10/10 Review by: Jimbo

    Hope this item is not damaged.

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  • 5/10 Review by: LisaMC

    I was disappointed to find that the 10% off voucher I was sent had expired on 10th April. This was sent in an email to tell me the product I wanted was out of stock. I was not in control of when this returned into stock so feel this is unfair to...

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  • 10/10 Review by: Mother of 4

    The only reason I never ticked a 10 (I ticked 9) for will I use Wayfair again is because I was specifically after this item, if Wayfair had anything in the future that I required then I would use them, but I don't know if that will be the case until...

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